Bookkeeping Operations Specialist

About the Team The Financial Operations (FinOps) team at Nomad powers the core of our business: guaranteed owner payments. FinOps works closely with customer success, sales, engineering, product, and other teams across the org to deliver our mission of unlocking economic opportunity for everyone in the long-term rental community. As our company grows and changes, so do our procedures. As part of this team, you'll partner with our Finance Operations team to develop those processes and witness the real-time impact they have on Nomad. About the Role We're looking for a Bookkeeping Operations Specialist who's excited to support Nomad's day-to-day operational accounting and who gets energized, not rattled, when processes change. Our systems, workflows, and priorities evolve constantly as we grow, and we need someone who can hold real accounting fundamentals in one hand and genuine comfort with ambiguity in the other. If you've only ever worked in one system, one process, one way of doing things, this probably isn't your role. But if you're a person with a desire for an unconventional path in accounting, who picks up new tools fast, and who'd rather build the process than just follow it, we want to talk to you! In the Role, You'll - Conduct day-to-day bookkeeping in AppFolio, including rent advances, check processing, and security deposit returns - Handle internal accounting requests (issuing concessions, refunding tenants, etc.) - Respond to owner and tenant accounting inquiries - Assist with move-outs, delinquencies, owner payments, and bank reconciliations - Use reports to investigate financial discrepancies - Improve bookkeeping accuracy and help evolve our processes as we scale Who You Are Experience: We care more about what you can actually do than how many years you've clocked. That could look like a couple of years of hands-on small-business or freelance bookkeeping, a longer stretch of customer-facing work paired with self-taught accounting skills, or something in between. Required skills: - General accounting/bookkeeping literacy - High attention to detail, particularly as it relates to numbers - Nimbleness: genuine comfort with ambiguity and shifting priorities - Critical thinking to problem-solve operational issues and evolve processes - An ability to prioritize and handle multiple requests in a fast-paced environment - A deep curiosity to ask questions, learn new things, and be open to feedback - Comfortable using AI and other resources to research answers and self-direct Some software experience that would be a plus: - Property management software (AppFolio, Buildium, Yardi, etc.) - AI tools (ChatGPT, Claude, etc.) - GSuite software (specifically Google Sheets) - Accounting or bookkeeping software (QuickBooks, BILL, Stripe, etc.) - CRM experience (HubSpot, Salesforce, etc.) Bonus prior work experience: - Start-up environment experience - Property management experience - Customer service experience - Bookkeeper, Collections Specialist, Associate Banker, or similar Where You'll Be This is a hybrid position and you would need to come to our downtown Denver office 3 times a week, or more if you like! We are surrounded by other tech companies, coffee shops, breweries, and restaurants. Potential pay range: $28 – $36 / hour Our Values: - 🤝 Nomads Build Community: We foster genuine relationships and act as dependable stewards of our community. - 📈 One Percent Better Every Day: We are always learning, taking small, deliberate actions to continuously improve. - 🚀 Mission Before Ourselves: We’re a championship team driven to make our customers’ lives better. - 💼 Act From Ownership: We roll up our sleeves, solve problems proactively, and take responsibility for our work. - 🌍 Dream Without Boundaries: We challenge the status quo and strive to achieve the extraordinary. Benefits at Nomad We believe in supporting our team with benefits that enhance your life, both inside and outside of work. - 🩺 Medical, Dental & Vision Insura…