Body Shop Technician

Duties/Responsibilities: • Perform vehicle body maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty. • Determine any additional needed repairs. • Stay current in the latest methods and service techniques across several brands; stay informed of latest bulletins, service manuals and other service publications. • Participate in training activities; attend factory-sponsored training, if needed. • Communicate with the parts/paint department to obtain materials. • Save and tag parts if the job is under warranty or if requested by the customer. • Communicate regularly with manager/dispatcher to confirm repair order information and progress information. • Communicate effectively/notify the manager/dispatcher of timeline needed. • Notify the manager immediately if repairs can’t be completed within the time promised. • Document all work performed on the RO. • Maintain the highest possible standards of workmanship; perform quality checks. • Supervise the work of any apprentice technicians as assigned. • Ensure that customers’ cars are kept clean and are only driven for business purposes. • Keep the shop area neat, clean; must always account for all dealership-owned tools. • Meet customer service standards with every customer during any interactions. • Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents. • Understand, keep informed of, and comply with federal, state, and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know. • Understand manufacture(s) warranty policy and follow all rules accordingly. • Safeguard dealership assets and all customer data. • Complete all required training assigned through the company training portal. • Adhere to consistent and reliable work schedule. • Demonstrate ethical business practices and integrity in all interactions to uphold the Automotive brand. • Clean work area prior to going home at night. • Complete other duties as assigned. Required Skills/Abilities: Perform Inspections and body builds on all vehicles that come into the dealership. Education and Experience: • High School diploma or equivalent • Graduate of vocational trade school or equivalent experience required. • Valid driver’s license and acceptable driving record