BMW Elk Grove Acquisition Specialist

## Description **Acquisition Specialist** **Join The Niello Company – Driving What’s Good for Over a Century!** If you’re passionate about making a positive impact, supporting others, and growing both personally and professionally, The Niello Company is the place for you! We take pride in setting high expectations while valuing every team member, creating an outstanding experience for our customers and a workplace our employees are proud to call home. **Qualifications** - Driver's License - Sales License **Education** - High school diploma or the equivalent. **Other** - Ability to read and comprehend instructions and information. - Professional personal appearance. - Excellent communication skills. - Ability to meet company's production and quality standards. **Physical Requirements** - Spend time indoors in air-conditioned areas. - Sitting on a regular basis. - Standing on a regular basis. - Walking on a regular basis. - Bending, twisting and/or stooping infrequently. - Kneeling and/or squatting infrequently. - Lifting 25 lbs. to 50 lbs. - Infrequently reaching and/or lifting overhead. - Infrequently climbing stairs. - Repetitive hand/finger movement on a regular basis. - Grasping/grabbing with hands infrequently. - Pushing and pulling. **General Expectations** - Devote himself/herself to insuring satisfaction to customers. - Determine management, production and quality requirements by asking questions and listening. - Attend company meetings as required. - Maintain a follow-up system that encourages follow through with assigned projects. - Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. - Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. - Understand the terminology of the business and keep abreast of technology changes in products and services. - Know and understand the federal, state and local requirements which govern the company’s business. - Follow lawful directions from supervisors. - Understand and follow work rules and procedures. - Participate in performance management. - Interact well with others and be a positive influence on employee morale. - Uphold the company’s non-disclosure and confidentiality policies and agreements. - Work evening, weekend and holiday work hours as required. **Job-Specific Expectations** - Purchase a minimum of 25 vehicles per month. - Process all required documentation to purchase a vehicle. - Add purchased units into the store’s inventory using DMS. - Make outbound calls, text messages, and emails to generate appointments, appraisals, and purchases - Responsible for daily, weekly, and monthly reporting - Set 50 appointments, purchase a minimum of 25 vehicles. - Utilize CRM for communication with customers as required. - Train, encourage and coach new Acquisition Team Members. - Develop relationships with guests and lead them through the acquisition process. - Follow up with customers after the acquisition process. - Understands, keeps abreast of, and complies with federal, state, and local regulations that affect vehicle sales - Maintains professional appearance in accordance with employee handbook. - Maintain and Average Response Time of 10 minutes or less. - Complete an average of 125 Outbound Activities (calls, texts, emails) per day. - Log every activity in CRM with supporting notes. - Follow all Documented Niello Buy Center and Appraisal Processes - Attend all Required Meetings - Other duties as assigned. **Disclaimer and Approvals:** This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of The Niello Company with or without notice. **Equal Employment Opportunity with the Niello Company:** T…