Billing Specialist

## Description **JOB SUMMARY** The BILLING SPECIALIST will be responsible for preparing, processing, and maintaining accurate billing records and invoices for goods and services provided by the company. This role will support daily billing operations by verifying billing information, maintaining financial records, generating shipping and billing documentation, and assisting customers with account-related inquiries. The Billing Specialist contributes to the efficiency and accuracy of the organization’s revenue and recordkeeping processes. **JOB DUTIES AND RESPONSIBILITIES:** 1. CALCULATE costs for goods, services, and delivery or shipment charges. 2. PREPARE itemized statements, invoices, bills, and other billing documents. 3. CALCULATE credit terms, shipping charges, discounts, and costs associated with products or services. 4. VERIFY billing data for accuracy and correct discrepancies or errors as needed. 5. RECORD amounts due for items purchased or services rendered. 6. CREATES and maintains a series of financial controls and procedures for the Accounting department. 7. PERFORM general bookkeeping duties, including data entry and maintenance of billing records and supporting documentation. 8. MAINTAIN organized and accurate files related to invoices, payments, and customer accounts. 9. GENERATE shipping labels and related billing documentation. 10. CONTACT customers to obtain, verify, or update account information when necessary. 11. RESPOND professionally to customer questions or concerns related to invoices and billing information. 12. ASSIST in resolving billing discrepancies and account issues in a timely manner. 13. COLLABORATE with internal departments to ensure accurate billing and shipping processes. 14. SUPPORT the accounting and billing team with special projects and administrative tasks as needed. 15. PERFORMS OTHER ESSENTIAL DUTIES AS ASSIGNED. **EQUIPMENT OPERATED:** General office equipment (fax machine, copier, desk phone, scanner) **KNOWLEDGE, SKILLS AND ABILITIES:** - Knowledge of billing, invoicing, and general bookkeeping procedures. - Knowledge of shipping and delivery documentation processes. - Knowledge of accounting principles and financial recordkeeping practices. - Knowledge of customer service practices and professional communication standards. - Ability to manage multiple tasks and deadlines in a fast-paced environment. - Ability to maintain accurate and confidential financial records. - Ability to identify and resolve billing discrepancies efficiently. - Ability to communicate professionally with customers, vendors, and team members. - Ability to work independently and collaboratively within a team environment. - Ability to adapt to changing priorities and business needs. - Skilled in mathematical and data entry skills with high level of accuracy. - Skilled in time management and organization. - Skilled in written and verbal communication. - Skilled in the use of Microsoft office Suite and billing and accounting software. ## Requirements **MINIMUM QUALIFICATIONS:** High school diploma or equivalent , PLUS One (1) year of billing experience **PREFERRED QUALIFICATIONS** Associate’s degree or vocational school training preferred **SPECIAL QUALIFICATIONS** Must pass a criminal background check Must be able to lift 15 pounds, occasionally Must be AGILE. The ability to hold yourself and others Accountable, have a personal Growth mindset, ability to act with Integrity, ability to demonstrate Leadership attributes to motivate and support coworkers, and practice Everyday Improvement. **WORK CONDITIONS:** Works in a heated and cooled office environment The above describes the general content and requirements for this job. It is not intended to be an all­ inclusive list of duties, responsibilities, or requirements.