Bilingual Senior Manager, Client Finance Operations – Québec Clients

Who we are: Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com For more information visit bursonglobal.com and follow us on LinkedIn and Instagram . More about the role: Serves as the dedicated Senior Manager for day-to-day client finance operations across assigned Québec-based clients, with primary focus on the L'Oréal program as the largest and most complex account in the portfolio. The role provides senior-level execution, cross-client and cross-division visibility, commercial discipline, project management structure, and operational governance across high-volume campaign activity. Working in close partnership with senior finance leadership, account leadership, client-facing teams, L'Oréal stakeholders, and other assigned client teams, this role implements and maintains the operating cadence and financial discipline required to ensure campaign approvals, PO management, billing, influencer contracting, invoicing, and payment processes are connected, tracked, and escalated before gaps compound. The role also provides day-to-day direction and oversight to the Campaign Payment and Reconciliation Specialist, ensuring priorities, deliverables, reconciliations, and payment-related follow-ups are managed effectively. Program Context: The role supports client finance operations across assigned Québec-based clients, with L'Oréal representing the largest, highest-volume, and most operationally complex program. The L'Oréal program operates across multiple divisions and brands, with approximately 60 campaigns per quarter and numerous influencers, POs, approvals, deliverables, invoices, and payment touchpoints in motion at any given time. The Senior Manager, Client Finance Operations is responsible for maintaining a reliable view of campaign and financial status across the assigned portfolio, using strong financial acumen to identify exposure early, guide priorities, and drive operational follow-through so client service commitments are protected. Core Responsibilities Program Governance & Operating Cadence Own and maintain centralized campaign, PO, billing, and payment tracking for L'Oréal and other assigned Québec-based clients, ensuring information is current, complete, and actionable by client, division, brand, campaign, PO value, billing status, payment status, owner, aging, and next action Drive regular finance-focused working sessions for L'Oréal and, as needed, other assigned clients with client leads, division leads, finance, and relevant account stakeholders, ensuring PO status, billing risks, owners, decisions, and next steps are clearly documented and followed through Act as the connective point between finance, account teams, division leads, client contacts, and influencer payment teams to ensure all parties are working from the same information, priorities, timelines, and escalation path Build and manage project plans, timelines, action logs, and dependency tracking for finance-related workstreams, ensuring owners, due dates, risks, and escalation paths are clearly defined and monitored Ensure PO status, unmatched campaigns, billing risks, and client follow-ups ar…