Bilingual Quality Manager

*\*\*This role is not open for submissions from outside staffing agencies\*\** **Bilingual Quality Manager** Must be fluent in English and Spanish **What Brought You Here** - Pay: $75K to $90K - Hours: Monday to Friday, 6am to 4pm; Occasionally 5pm to 2am to support night shift for Audits - Benefits starting **DAY ONE!** - Monthly performance bonus opportunities - Located at 19430 San Jose Ave, City of Industry, CA 91748 **Who You Are:** The successful candidate will be a **bilingual** hands-on, "on the plant floor" person who has proven experience leading effective behavioral change in the process, procedures, implementations with a functional area to ensure performance and productivity in a manufacturing environment. **What You Will Be Doing:** - Develop and implement quality standards, quality control systems and quality measures. - Inspect and test materials, equipment, processes, and products to ensure quality specifications are met. - Develop and implement quality improvement parameters by finding statistical methods relevant to manufacturing processes. - Develop statistical confidence by finding sample size and acceptable error and setting up confidence levels. - Prepares reports by collecting, analyzing, and summarizing data; and making recommendations. - Develops sampling and experimental plans by applying attributes and variable sampling methods. - Collaborate with operations to develop and implement controls and improvements. - Ensuring that workflows, processes, and products follow industry and safety regulations/standards. - Excellent troubleshooting skills and to be able to ensure that processes and products consistently meet established quality standards. - Investigates operational errors to find the cause and effect, making recommendations for corrective action. - Required to work in a team environment with customers, co-workers, production supervisors, shipping and receiving, customer service, sales, and company management. - Assist COD and sales in resolving customer quality complaints. - Process all returned RGA's (Return Goods Authorization) evaluating reason for return and decide and recommendation to the plant manager for resolution. - Use accepted methods to inspect, sample and test materials for quality control and quality control tolerance. - Monitor, Inspect, and test process functions, product, and materials daily at all stages to ensure our products meet or exceed industry standards. - Record and log all test data per production process and report weekly to the plant manager. - Oversee all aspects of Quality Control including overall implementation of the quality program and supply support as needed to the key personnel who manage the processes. - Daily reviews of key metrics to ensure budgeted goals are being met. Interpret information and coordinate any required changes or new directives with employees. - Review daily production statistics and ensure implementation of measures for continuous improvement in safety, quality, efficiency, and preventive loss. - Work with Supply chain (Purchasing) team on supplier quality related issues. - Daily inspections -- Look for any unsafe objects, check equipment, etc. - Maintains safe operations by adhering to safety procedures and regulations. - Performs other duties as assigned. **Skills You Bring**: - Education- Associate Degree or five years industry experience - **Bilingual: English/Spanish** - Minimum of three years of experience managing Quality Control/ Operational Standards in a manufacturing needed. - The successful candidate will be a hands-on, "on the plant floor" person who has proven experience leading effective behavioral change in the process, procedures, implementations with a functional area to ensure performance and productivity in a manufacturing environment. - Knowledge and experience in 5S, continuous improvement, and lean manufacturing. - Excellent project management skills. - Strong analytical, statistical, and problem-solving skills.…