Benefits & Total Rewards Administrator

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters. Blend is seeking a Benefits Administrator to manage and enhance our employee benefits programs, ensuring they align with our business objectives and support a high-performing work culture. In this role, you will play a key part in administering health and wellness benefits, retirement plans, and other total rewards offerings while providing exceptional support to employees. This is an ideal opportunity for a detail-oriented professional with a passion for problem-solving and optimizing benefits processes to improve the employee experience. The ideal candidate would be comfortable working in a fast-paced and dynamic environment, preferably coming from a SaaS company. This role is based in Raleigh, NC. Candidates located in the Raleigh area will be required to work from our office Monday through Thursday. We will also consider candidates based in other locations. For non-Raleigh candidates, work arrangement details will be discussed during the interview process. How you’ll contribute: ● Manage relationships with benefits brokers to address and resolve benefits-related issues. ● Oversee benefits enrollment processes, including employee communication. ● Lead the annual open enrollment process and develop the strategy. ● Lead the monthly consolidated benefits billing and reconciliation process. ● Conduct internal benefits audits to ensure compliance and accuracy (Worker’s Compensation, 401k, etc.). ● Ensure compliance with state-mandated healthcare regulations. ● Manage relationships with benefits providers (health insurance carriers, retirement plan vendors, etc.). ● Ensure that all benefits programs comply with applicable laws and regulations (e.g., ACA, ERISA, FMLA, COBRA, HIPAA). ● Monitor regulatory changes and update benefits policies and practices as needed to maintain compliance. Who you are: ● Bachelor’s degree in Human Resources, Business Administration, or a related field from a four-year college or university. ● 5+ years of experience in benefits administration, including health, wellness, retirement, and leave programs. ● Proven ability to leverage data and analytics to assess benefits program effectiveness and provide strategic recommendations to leadership. ● A collaborative team player who thrives in a fast-paced, high-growth environment and can work cross-functionally to align benefits programs with business goals. ● Experience working with HRIS, benefits administration platforms, and HCM systems to manage and optimize benefits processes. ● Strong understanding of compliance requirements related to employee benefits, including ACA, COBRA, ERISA, FMLA, and HIPAA. ● Ability to analyze, synthesize, and interpret complex benefits data to inform program design and decision-making. ● Excellent customer service orientation, with a strong ability to support and educate employees on benefits offerings. ● Strong written and verbal communication skills, including the ability to present benefits programs and updates to employees and leadership. ● Detail-oriented with the ability to take initiative and drive continuous improvement in benefits processes. To comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location. For full time hires, the hiring base pay range for this position is between $101,000 and $118,000. Beyond base pay, Blend benefits and perks are described below. Final base pa…