Behavioral Support Technician | Crisis Services

# **Behavioral Support Technician | Crisis Services** **Part-Time | Starting at $23.00 per hour** ## **Quick Snapshot** - Starting pay of **$23.00 per hour** - Flexible scheduling based on team and program needs - **Weekend availability is required** - No previous experience required - Relevant behavioral-support, disability-services, caregiving, or mental-health experience is preferred - Paid training and certification support provided - **Two staff members support one client, so you will not work alone** ## **Why This Role Matters** Join The Arc of the Ozarks’ crisis-services team and help individuals with autism, intellectual and developmental disabilities, and significant behavioral-support needs remain safe, build skills, and live more independently. This is a hands-on role supporting individuals who may experience behavioral escalations or difficulty with communication and emotional regulation. You will work alongside another trained team member in a **2:1 staff-to-client ratio**, providing consistent support as part of a coordinated team. ## **What You’ll Do** - Support individuals with daily living skills such as hygiene, cooking, cleaning, and shopping - Teach and reinforce communication, coping, and independent-living skills - Use verbal de-escalation and redirection during challenging situations - Follow individualized behavior-support and crisis-prevention plans - Observe and document relevant behaviors and progress - Support individuals during community activities and appointments - Work closely with another staff member to maintain a safe and supportive environment - Respond calmly and professionally when behavioral escalations occur ## **Schedule, Location and Pay** - **Starting pay:** $23.00 per hour - **Employment type:** Part-time - **Schedule:** Flexible, based on availability and program needs - **Weekend availability:** Required to be considered - **Location:** Springfield, MO - **Initial training:** Weekday and daytime availability is required during the first two weeks of employment Experience-based pay may be available for candidates with directly related experience. ## **Paid Training and Support** Previous experience is not required. The Arc provides paid training to help you develop the skills needed to support individuals safely and confidently. Training may include: - CPR and First Aid - MANDT verbal and physical de-escalation - Level One Medication Aide training - Paraclete and organization-specific service training - Individual behavior-support and safety procedures You will also work within a **2:1 staffing model**, meaning two staff members are assigned to support one client. You will have another team member with you while providing direct support. ## **Required Qualifications** - At least 18 years old - High school diploma or equivalent - Weekend availability - Valid driver’s license - Reliable personal vehicle and current auto insurance - Ability to obtain a Missouri Class E driver’s license - Ability to complete required paid training - Ability to communicate clearly and follow written support plans - Ability to remain calm during behavioral escalations - Ability to lift, push, or pull up to 50 pounds and perform the essential physical functions of the position, with or without reasonable accommodation ## **Preferred Qualifications** Experience is helpful but not required. Preferred backgrounds include: - Developmental-disability or autism services - Behavioral or mental-health support - Direct support or caregiving - Residential services - Special education - Applied behavior analysis - Healthcare or human services - Crisis intervention or de-escalation ## **Additional Details** - Annual wage-increase opportunities - Retirement plan with up to a 4% employer match after one year - Paid training - Opportunities for internal advancement - Collaborative 2:1 staffing model ## **Why Join The Arc of the Ozarks?** The Arc of the Ozarks is a nonprofit organization helping individuals with disabili…