Behavioral Health Therapist - Good Samaritan Hospital ED - Days / Evenings / Nights

PRN as needed Days / Evenings / Nights **General Summary** Assists with initial triage and assessment, provides clinical oversight, facilitates the admissions process, and serves as a resource about internal and external services. Assists with security and patient behavioral management and provides crisis intervention services. ### Responsibilities **Duties and Responsibilities** **Essential Functions:** - Triages requests for service, providing prompt assistance to all requests in relation to their urgency. - Documents all requests for service using computerized inquiry functions. - Maintains a knowledge base of insurance/managed care processes related to pre-certifications and authorizations and completes these as required. - Uses independent clinical assessment / judgement to make safety observation recommendations in the ED. - Determines appropriate level of care based on the client’s history, psychosocial history, clinical presentation, and funding situation. - Instructs and assists the client and client family in completing all necessary paperwork, and witnesses signatures as necessary. - Works cooperatively with program staff to transition the client to the program and participates in the conference call with the psychiatrist as necessary. Provides a summary of pertinent clinical information and special needs as a part of this process. - Interacts with all clients and family members with an awareness of confidentiality requirements and patient rights issues, and sensitivity to the client’s and family’s level of distress and needs. - Assists licensed individual practitioners with initial assessment of patients as they enter triage services. - Completes all necessary procedures and/or documentation to have treatment authorized by 3rd party payers as needed. - Completes all necessary procedures and /or documentation necessary to refer patients to other levels of care when appropriate, and / or to other types of service when needed. - Communicates with and coordinate care with other providers or agencies who may be working with the patient including, but not limited to, the primary care physician, the school, Probation & Parole, Children & Youth, attorneys, clergy, and so forth. - Using clinical decision-making skills, providing individual, family and group therapy in the ED setting for current ED patient caseload - Uses independent clinical judgment and adheres to processes / standard work related to the coordination of care of Behavioral health patients. - Maintains an awareness of community resources and provides this information to clients as requested. - Serves as an initial contact for internal emergencies, administrative concerns, and public relations issues, and directs these contacts to the appropriate WellSpan Philhaven staff. - Maintains an awareness of WellSpan Philhaven’s admission criteria and the Mental Health Procedures Act and serves as a resource for other WellSpan Philhaven staff concerning appropriateness for admission and mental health legal requirements. - Maintains a knowledge base of behavioral management techniques and assists in behavioral management emergencies (BERT) throughout the ED. **Common Expectations:** - Prioritizes workload and manages time effectively to best serve other staff and potential clients. - Maintains a constant awareness of customer service and assists customers until their needs are satisfied. - Completes Service Activity accurately and on a timely basis. - Maintains an accurate and up-to-date awareness of WellSpan Philhaven programs and services and provides this information to clients as requested. ### Qualifications **Qualifications** **Minimum Education:** - Master's Degree Required **Work Experience:** - 2 years' experience in psychology, social work, or related field. Required **Driver's License Statement:** Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. **Knowledg…