Behavioral Health Technician Lead & Trainer

Behavioral Health Technician Team Lead Pawnee Behavioral Health – Pawnee, Oklahoma Position Type: Full-Time Available Schedule: Primarily 1st or 2nd Shift with the ability to train and support overnight team members as needed. Weekend rotation required. FLSA Status: Non-Exempt Reports To: BHT Supervisor Lead by Example. Inspire Recovery. Are you ready to take the next step in your behavioral health career? Pawnee Behavioral Health is seeking an experienced Behavioral Health Technician Team Lead to help develop, coach, and support our Recovery Support team while promoting a culture of compassion, accountability, and excellence in patient care. This is a working leadership position. You'll continue providing direct patient care while serving as a mentor, trainer, and resource for Behavioral Health Technicians across all shifts. If you're passionate about developing others and creating an exceptional patient experience, we'd love to have you join our leadership team. About Us Pawnee Behavioral Health, in partnership with Ascension Recovery Services, provides evidence-based treatment for individuals recovering from substance use disorders and co-occurring mental health conditions. Our team is committed to delivering compassionate, trauma-informed care while creating a safe, structured, and healing environment for every patient. Native American/Tribal Preference applies. Position Overview The Behavioral Health Technician Team Lead serves as a clinical and operational resource for the Recovery Support team. This role is responsible for supporting onboarding, training, mentoring, and daily operations while reinforcing company standards, patient-centered care, and our organizational culture. The Team Lead works alongside Behavioral Health Technicians, models best practices, and helps ensure consistency across all shifts. This position partners closely with leadership to support staff development, patient engagement, safety, and quality of care. Essential Duties & Responsibilities Leadership & Team Development - Serve as a role model by demonstrating professionalism, accountability, and exceptional patient care. - Mentor and coach Behavioral Health Technicians through daily leadership and positive reinforcement. - Assist with onboarding and orientation of newly hired Behavioral Health Technicians. - Provide hands-on training for new team members during their onboarding period. - Cross-train employees on first, second, and overnight shift workflows to ensure consistency across the program. - Reinforce organizational culture, customer service expectations, and trauma-informed care principles. - Assist leadership with identifying training needs and recommending process improvements. - Provide ongoing coaching while supporting a positive and engaged work environment. - Communicate concerns, trends, and opportunities for improvement to leadership. Patient Care - Provide direct supervision and support to patients throughout the treatment day. - Build therapeutic relationships while maintaining appropriate professional boundaries. - Conduct patient observations and complete documentation accurately and timely. - Monitor patient activities and maintain a safe, structured therapeutic environment. - Facilitate educational groups, recovery meetings, and recreational activities. - Conduct room searches, property searches, and safety rounds. - Administer urine drug screens in accordance with policy. - Assist with admissions, discharges, and patient orientation. - Transport patients using company vehicles as needed. - Obtain basic vital signs and patient weights when appropriate. - Respond appropriately during behavioral, emotional, or medical emergencies using approved de-escalation techniques. - Maintain confidentiality in accordance with HIPAA and 42 CFR Part 2. Operational Support - Support daily shift operations and assist with staffing needs when requested. - Promote consistency in documentation, patient engagement, and facility expectations…