Behavioral Health Technician

**General Description** Responsible for monitoring the safety, security, sobriety and transportation of Victory Bay’s clients, who are in various levels of treatment for mental health. **Tasks & Responsibilities** - **Essential Duties** - Monitor and direct the daily schedule of clients, including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key. - Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and approved routes. - Work alongside clinical staff to aid in implementation of treatment plan goals - Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques - Foster a compassionate yet accountable environment that meets the needs of clients - Monitor clients and record observations in shift notes, reporting back on each client’s progress and concerns - Anticipate and respond to client needs, including crisis intervention and de-escalation - Monitor the condition and behavior of all clients for intoxication/drug use. - Administer Urine Analysis and breathalyzer on scheduled days of the week - Promptly relieving previous shift and conferring with them regarding all issues and concerns. - Conduct searches of clients at intake and assist in completing intake paperwork. - Maintain and control company keys. - Monitor clients and direct into group sessions or appointments when needed - Make concerted effort to build relationships with each client, and model healthy communication as part of mental health treatment - Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach. - Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries with each client. - Adhering to scheduled client transport and arriving to the facility in a timely manner. - Report to and communicate with Direct Supervisor. - **Additional Duties** - Assists and covers other staff when necessary to maintain high productivity and efficiency in the department. - As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly. - **Interpersonal Relations** - Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information. - Take Accountability: Take constructive feedback and prevent discourse among our peers. - Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner. - Be Professional: Wear business casual attire (please see dress code policy). **Competencies** - Adaptability - Customer Service - Decision Making - Dependability - Ethics - Interpersonal Skills - Job Knowledge - Conflict Management - Organization Skills - Productivity - Self-Development - Teamwork **Core Functions:** - Transportation - Crisis Intervention - Behavioral Management - UDS Screening - Relationship Building **Performance Standards & Measurement** - Compliance with essential and incidental duties; compliance with company policies and procedures. - Compliance with state and federal laws and regulations applicable to the business. **Equipment, Tools & Machines** - Use of computer, telephone, and other office equipment such as a printer and fax. - Use of company network and email domain. **Working Conditions** - Air conditioned and well-illuminated office environment and outdoor environment. - May have several responsibilities at once. Interaction with others is constant and can be interruptive. - Work may be stressful at times due to high level workflow. - Availability…