BDC Sales Agent

Join the Hunter Auto Group Team as Our Next BDC Sales Agent! Are you energetic, customer-focused, and driven by connecting with people? Hunter Auto Group is seeking a full-time, on-site BDC (Business Development Center) Sales Agent to join our growing dealership team. If you have experience in customer service, retail, hospitality, call centers, or sales—and thrive in a fast-paced, people-first environment—we want to meet you. Automotive experience is a plus, but not required. We’re happy to train the right candidate who brings strong communication skills, motivation, and a positive attitude. As our BDC Sales Agent, you’ll play a vital role in creating first impressions, generating opportunities, and supporting our showroom team. You’ll be the bridge between online inquiries and in-store visits, delivering an exceptional experience from the very first interaction. Key Responsibilities • Respond promptly to inbound and outbound internet leads, phone calls, texts, and emails • Engage customers in a professional, friendly manner to understand their needs and goals • Provide clear, accurate information about vehicle availability, features, and next steps • Schedule, confirm, and coordinate sales appointments with the showroom team • Maintain consistent follow-up to build trust and long-term customer relationships • Stay informed on dealership inventory, incentives, and automotive market trends • Deliver outstanding customer service across all communication channels What We’re Looking For • Customer service or sales experience (retail, hospitality, call center, or similar backgrounds encouraged to apply) • Strong communication and active listening skills • Confident, polished, and friendly phone presence • Ability to multitask in a fast-paced, customer-focused environment • Organized, dependable, and team-oriented mindset • Basic computer skills and ability to quickly learn CRM systems • Internet sales, automotive BDC, or dealership experience preferred but not required • High school diploma or equivalent What We Offer • Health insurance • Dental and Vision insurance • Paid time off and holidays • 401(k) with company match • Wellness Program • Employee discounts on vehicles, service, parts, and accessories • Professional growth and advancement opportunities • Positive and supportive team environment • Referral bonus program • Employee appreciation events • Closed Sundays • Strong community involvement and a people-first culture Driven by Core Values. Powered by People. At Hunter Automotive Group, our mission is to improve the quality of life for our employees, customers, and community. As a family-owned and operated business serving western North Carolina for over 85 years, we believe our people are what set us apart. We’re looking for someone who embodies our core values: • Honesty • Continuous Improvement • Strong Work Ethic • Positive Attitude