Barista

**JOIN OUR TEAM!** ***We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")*** **At OHM, we are:** - A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. - Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. - Seeking supportive, collaborative, detailed-oriented people to join our team! **At OHM, we offer:** - 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible! - Health, Dental, Vision & Life Insurance - Paid Time Off, including Paid Parental Leave - Growth Potential and Career Advancement - Hotel/Restaurant Travel Perks & Discounts! ***Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!*** **Now Hiring: Barista** **Location: Moxy Springfield Downtown** **Essential Responsibilities:** - **Preparation & Setup:** - Prepare work area for daily operations, ensuring all necessary supplies and equipment are ready for use. - **Customer Service:** - Greet guests in a friendly and outgoing manner. - Verify guest age prior to serving alcoholic beverages in compliance with state law, serving guests responsibly in accordance with company, local, state, and federal regulations. - Describe products to customers, answer questions, and make menu suggestions. - Take call-in food orders over the phone in a pleasant manner. - **Food & Beverage Service:** - Prepare and serve a variety of hot and cold beverages (e.g., coffee, specialty drinks, beer, cocktails), as well as baked goods and prepared foods. - Customize beverage and food orders per guest requests. - Enter food and drink orders accurately into the POS system and process payments. - **Maintenance & Cleanliness:** - Clean and sanitize all equipment, utensils, dishes, and work areas. - Ensure customer service stations are stocked with necessary supplies (e.g., paper products, beverage items). - Maintain cleanliness in service and seating areas. - Regularly check the functioning and temperature of freezers, refrigerators, and heating equipment. - **Inventory & Stocking:** - Stock supplies and retail products as needed. - Inventory, order, or receive products as directed by management. - **Team Collaboration:** - Communicate verbally with management, fellow team members, and guests in a positive manner. - Embrace and promote the O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures. - Follow all company policies and procedures. - Perform additional duties as assigned. ### **Skills & Abilities:** - Strong verbal and written communication skills. - Ability to multitask and manage multiple orders efficiently. - Friendly and professional demeanor with the ability to recall frequent patrons' names, faces, and preferences. - Ability to follow safe food handling procedures and sanitation practices. - Excellent customer service skills with a focus on speed, efficiency, and kindness. ### **Education & Experience:** - Must be at least 21 years old. - Prior experience as a bartender or barista preferred but not required. - High School diploma or GED preferred. - Hospitality and customer service experience preferred. - Must successfully complete training in food preparation, service skills, and customer service procedures. ### **Hours:** - Due to the nature of the business, scheduling may include nights, weekends, and holidays. ### **Physical Requirements:** - Standing for long periods of time. - **Light Work:** Exerting up to 40 pounds of force occasionally, 20 pounds frequently, and negligible force constantly to move objects. - May occasionally be required to lift more than 40 pounds. ### **Work Conditions:** - Inside work environment with minimal exposure to adverse conditions. *O’Re…