Barchetta Assistant General Manager

JOB PURPOSE: To ensure the highest level of Food and Beverage service within the outlet. Ensure proper training and supervision of all restaurant staff. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage/Barchetta’s standards and company policies and procedures. ESSENTIAL JOB FUNCTIONS: Responsible for assigned shift, assisting in overall management. Responsible for supervising, evaluating, organizing, recruitment, training, and directing the activities of the Barchetta’s staff Complete environmental checklist for dining room (Ensure music levels and lighting at proper levels.) Spot check liquor pars, and assist in maintaining qualities of product. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Must be familiar with and adhere to all liquor liability laws. Order daily supplies. Monitor each guest experience and handle guest comments and complaints and ensure guest satisfaction. Stay on the floor during peak hours. Communicate with guests and receive feedback. Examine food preparation and beverage presentation. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Must know emergency procedures and work to prevent accidents. Be well versed in all activities of outlets and hotel and communicate to staff. Maintain a clean physical appearance ensuring that the bar is always set to specification hotel and health standards. Maintain and control environment in comfortable atmosphere adhering to environmental checklist. Improve profit and budget by implementing promotions, table tents, special events, etc. Thorough knowledge of cashiering responsibilities. QUALIFICATIONS: 2-years restaurant management experience. Upscale steak house management experience is strongly preferred however other fine dining and/or hotel food & beverage leadership experience will be considered. Candidate must have proven leadership skills and must be able to train, develop, and motivate staff. Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests. Ability to train a staff to produce high volumes of work while maintaining quality per Omni and Barchetta’s standards. Ability to set priorities for the Barchetta’s team and provide feedback to others that enhances performance. Prior experience managing schedules, payroll, service recovery and associate relations matters required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone. Ability to multi-task and work in fast paced environment. Must be proficient with computers. Ability to work well under pressure, managing a high volume of orders and guest requests. Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment. Must be able to work a variety of shifts, including weekends and holidays. ENVIRONMENT & POSITION ANALYSIS: Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. May work both indoors and outdoors.