Banquet Captain (On-Call)

**WHAT'S IN IT FOR YOU** - Competitive salary at **$20.08/hr.** with discretionary performance bonuses 2x a year! - Company-paid gaming licenses (Class A & Class B) - Complimentary meals and covered team member parking. **WHAT YOU’LL DO** - Exemplifies Muckleshoot Casino Resort’s values and sets a great example by always demonstrating excellent guest service and professionalism. - Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort. - Meet with all conveners at the beginning of all functions. - Ensure the smooth, professional operation of the banquet functions. - Promote positive guest relations and handle complaints and suggestions. - Work closely with the kitchen to ensure food quality and presentation standards. - Responsible for the organization of the staff and the timelines of food and beverage service. - Perform administrative tasks; receipts, special events planning, and rental equipment ordering. - Communicate with clients and staff in a professional manner. - Collect payment for banquet room functions. - Ensure proper and timely set-up and teardown and perform final walk-through of the rooms. - Create, maintain, and facilitate a positive work environment; promote positive team member relations and report issues to the appropriate personnel. - Other duties as assigned. **WHAT YOU’LL BRING** - Ability to obtain a Class III B gaming license. - Minimum of 1 (one) year experience in a supervisory or managerial position within a large multi-faceted food and beverage department. Supervisory experience must include maintaining a staff of up to 15, running multiple functions simultaneously and overseeing functions of up to 350+ guests. - At least 2 (two) years’ experience working in a variety of capacities within a high-volume Banquet/Catering operation with 1 (one) year of fine dining service required. - Must maintain a valid WA State Health Card/Food Handlers Permit. - Must maintain a valid Liquor Service Permit. **HOW YOU’LL BE SUCCESSFUL** - Knowledge of special menu items, food preparation and presentation, presentation of wines and liquor, complete knowledge of all room set-ups, table set-ups, and catering procedures. - Knowledge and skills using computer software, MS Office Suite and P.O.S. or register systems. - Knowledge of health & safety standards, and safety regulations as required. - Skilled in excellent communication; both oral and written. Read, write, and speak English fluently. - Ability to produce successful results with minimal supervisor. - Ability to present etiquette in table setting and service. - Ability to train and mentor diverse staff. - Ability to work well with subordinates and management. - Ability to work with and maintain confidential materials and information - Must be at least 21 years of age