Bank Services Representative - Lincoln Office

**Join Our Team at Bank of New Hampshire!** *Position: **Bank Services Representative*** We’re looking for a dedicated **Bank Services Representative** to provide outstanding customer service and support as part of our **Lincoln, NH** retail banking team. You’ll play a vital role in building long-lasting relationships with customers while ensuring smooth and accurate financial transactions. If you’re passionate about customer service and looking for an opportunity to grow professionally in a dynamic team environment, we’d love to meet you! **Key Responsibilities:** **1. Office Operations** - Process a variety of financial transactions with accuracy, including deposits, withdrawals, loan payments, and check cashing. - Handle cash balancing and financial transactions with care to minimize errors. - Open and maintain retail deposit accounts, ensuring accuracy in all account-related tasks such as signature cards and address changes. - Support overall office functions to ensure smooth daily operations. **2. Customer Service & Relationship Building** - Deliver top-notch service to existing and prospective customers, fostering trust and creating lasting professional relationships. - Act as a knowledgeable resource for customer inquiries regarding bank products and services. - Maintain a positive and approachable demeanor while assisting customers at the Bank Services Representative window. **3. Professional Growth & Compliance** - Stay up-to-date with bank policies, products, services, and industry regulations to ensure all operations meet legal and regulatory standards. - Participate in ongoing training to enhance your skills, including understanding federal and state regulations and compliance procedures. - Adhere to all relevant banking laws, including the Bank Secrecy Act and FinCEN Regulations. **Physical Demands & Work Environment** - Active work environment with periods of standing, sitting, and walking. - Ability to lift up to 60 lbs. when necessary. - Primarily office-based with direct interaction with customers, providing excellent service at the bank’s service windows. **Qualifications** - High School Diploma or equivalent required. - Prior experience in cash handling, sales, customer service, or banking is a plus. - Must have knowledge and experience with computer programs used throughout the course of the workday. - Strong communication skills with the ability to interact professionally with customers and teammates. - A commitment to accuracy, organization, and attention to detail. - Ability to work independently and as part of a team in a fast-paced setting. - A proactive approach to learning and personal development. **Why Bank of New Hampshire?** - We offer competitive compensation and benefits package, including an Annual Incentive Compensation (bonus) Plan, 401(k) with 50% match on the first 6% of eligible earnings, generous paid time off as well as paid time off for our employees to give back to the communities in which we operate and live. - We support our employees by providing several opportunities for professional growth and career advancement, including Tuition Reimbursement as well as internal and external training opportunities. - We provide a supportive team-oriented work environment, and encourage our employees to attend our bank wide celebrations and meetings. - You will gain valuable experience in the banking industry and enhance your skill set. For more information regarding the benefits we offer, please see attached. * * * **Ready to join us?** If you’re excited about contributing to a team that values professionalism, customer service, and ongoing development, we encourage you to apply today. We can’t wait to meet you! * * * ***For immediate consideration, click "Apply" to submit your resume and fully completed employment application online. Starting rate is based upon experience.*** Bank of New Hampshire is fully committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, Sta…