AVP Relationship Management

## Our Mission **Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS.** **Come be part of remarkable.** ## Overview **How you can make a difference** The AVP, RM Client provides strategic leadership to a team of Account Executives, driving the growth of HealthEquity's Further account base and custodial assets with existing employer partners. This role champions strong client relationships, develops market-driven strategies, and ensures the team delivers consultative support and exceptional service. The AVP, RM Client also focuses on team development, cross-functional engagement, and advocating for both client and team needs. **What you’ll be doing** - Manages and carries out the personnel actions for direct reports, including but not limited to hiring and scheduling; training and evaluating; coaching and managing performance; making salary, merit, or other compensation recommendations for team of direct reports; and making recommendations and/or taking corrective or disciplinary action as appropriate. - Lead and support your team in achieving account and custodial assets growth within existing employer partnerships Guide your team in establishing and maintaining strong client relationships, including their client’s consultant/broker, as well as other ecosystem vendor partners. - Provide strategic leadership to Account Executives in building business partnerships, analyzing market dynamics, and developing growth strategies, communicating these to the VP. - Serve as an escalation point for the team, advocating internally for employer partners, in partnership with the VP. - Oversee and guide the team on consultative strategic activities with employer partners (corporate/benefits strategies, plan reviews, CDH adoption, financial health, RFPs). - Support the team in developing and reporting for client financial performance including renewal planning, negotiation and profitability levels. - Ensure the team delivers exceptional service, support, and solutions to clients. - Share healthcare and client industry knowledge with the team. Proactively advocate for team member needs related to programs and products. - Collaborate with leaders across the business on cross-functional initiatives. - Actively participate in internal HealthEquity operational and leadership meetings to support our business. - Other duties as assigned **What you will need to be successful** - Bachelor’s degree in related field - Proven track record of over 8-10+ years of working with senior-level executives including but not limited to CHRO, CFO and EVP, SVP and VP Compensation and Benefits and retirement within the Insurance or Finance industry in the space - 8-10 years of strategic and consultative selling experience within the CDH, Insurance or Finance industry - Expert relationship management skills including negotiation, collaboration, and listening skills - Familiarity with Health Insurance Industry and all types Health Accounts - MS Office and Salesforce, preferred - Presentation Skills including messaging and positioning information to meet and influence client need - Proactive problem solving - Strong working knowledge of employer benefits framework and plan design - Proven leadership skills. Prior management experience preferred - Heavy travel may be required (more than 30%) LI-Remote This is a remote position. ## Salary Range $115,000 - $149,5000 ## Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: - Medical, dental, and vision - HSA contribution and match - Dependent care FSA match - Uncapped paid time off - Paid parental leave - 401(k) match - Personal and healthcare financial literacy programs - Ongoing education & tuition assistance - Gym and fitness r…