AVP of Mortgage Loan Origination

Verve Job Description: **AVP OF MORTGAGE LOAN ORIGINATION** **Pay Grade 14** | **JOB TITLE:** AVP of Mortgage Loan Origination | **REPORTS TO:** Chief Growth Officer | | --- | --- | | **DEPARTMENT:** Mortgage Sales | **EXEMPT OR NON-EXEMPT:** Exempt | **POSITION SUMMARY** The **AVP Mortgage Loan Origination** is responsible for driving mortgage growth through high-impact leadership, coaching, and sales strategy. This role leads and develops a team of Mortgage Advisors across multiple markets with a focus on increasing team production, strengthening pipeline discipline, and creating the conditions for consistent, sustainable volume growth. This leader plays a critical role in advancing Verve’s **Digital First. Relationship Always.** Strategy, ensuring a seamless, compliant, and consultative mortgage experience from application through closing. Success in this role is defined by overall team production, member experience, coaching effectiveness, sales execution, and strong cross-functional partnership. **POSITION RESPONSIBILITIES** **General Responsibilities** Leadership & Team Development - Lead, coach, and develop Mortgage Advisors to achieve production, pipeline, and member experience goals - Establish clear expectations, conduct regular coaching and performance reviews, and build a high-performing, accountable team - Support recruiting, onboarding, and ongoing development to strengthen team capability and bench strength Mortgage Sales Leadership & Volume Growth - Lead team-level mortgage production strategy to increase application volume, funded loan volume, and overall market impact - Coach Mortgage Advisors on sales activity, pipeline management, referral development, and consultative member conversations - Identify opportunities to strengthen referral channels, improve conversion, and remove barriers that limit production growth Performance & Business Management - Monitor team and individual production, pipeline health, sales activity, and key performance metrics to ensure team goal achievement - Use data and reporting to identify trends, inform coaching, adjust strategy, and drive higher team production - Contribute to mortgage sales strategy, market growth, and cross-functional initiatives - Support incentive plan alignment by reinforcing team-based production outcomes and reducing conflict between personal production and leadership responsibilities Member Experience & Operational Excellence - Ensure a seamless, timely, and transparent mortgage experience from application through closing - Partner with operations and underwriting teams to improve efficiency and reduce process friction - Serve as an escalation point for complex member or loan situations Compliance & Risk Management - Ensure adherence to all mortgage regulations, internal policies, and ethical origination practices - Maintain required licensing (NMLS) and reinforce compliance standards across the team - Promote accurate, complete, and compliant loan application practices Collaboration & Leadership Alignment - Partner across the organization to strengthen referral channels and member relationships - Communicate performance trends, risks, and opportunities to senior leadership - Represent Verve in the community and industry as needed. - Additional duties as assigned. **EDUCATION AND EXPERIENCE** - Bachelor’s degree in business, finance, or a related field preferred (experience may be substituted). - Minimum of five (5) years of residential mortgage origination, mortgage sales leadership, or related mortgage production experience required. - Minimum of two (2) years of leadership, coaching, or team lead experience required. - Prior experience within a credit union or community-based financial institution strongly preferred. **KEY COMPETENCIES** - Leadership & Coaching: Ability to lead, inspire, and develop a sales team while fostering accountability and engagement. - Mortgage Expertise: Deep knowledge of mortgage products, origination processes, secondary m…