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AV Technical Support (Preparedness)

PCI Government Services · Atlanta, GA
Full-timeGovernmentEntry Level$111,000–$150,000/yr
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About the AV Technical Support role

AV Technical Support positions focus on delivering results in their domain. This page aggregates open AV Technical Support roles and what employers typically expect.

PCI Government Services is looking for a junior level AV Technical Support candidate for an onsite role in Atlanta, GA. This is for a proposal and is pending funding/award. **Responsibilities**: - Responsible for audio visual, technical, and administrative support for response-related AV functions. - Provide meeting support to the Incident Manager (IM), Deputy Incident Manager(s) (DIM), Chief of Staff (CofS), and other Operations Chief response activities, as needed. - Timely review of e-mails requesting support related to day-to-day, and EOC operations. - Monitor the events scheduled on the daily staff rhythm and EOC operations calendar. - Set-up and prep conference rooms (actual/virtual) ahead of meetings. - Moderate audio bridge lines in support of conference calls. - Coordinate scheduling and support Envision video conferencing, audio, and web conferencing applications (Web Ex, ZOOM and MS Teams). - Conduct monthly AV systems checks and document issues with recommended solutions. - Perform basic copier/printer maintenance; this maintenance is not otherwise contracted for under standard copier maintenance agreements. - Work encompasses shift assignments to support 24/7/365 operations. **Qualifications**: - BA/BS, with 0-3+ years’ experience, or 5+ years work experience - Audio Visual expertise is required, but no standard certification is needed. - Must be able to obtain and maintain Public Trust. - Experience in emergency response preferred, in a public health setting, desired. - Expertise in the use of Microsoft Office (i.e., Word, PowerPoint, Excel and Outlook Mail). - Ability to effectively communicate needs at all briefings to assist with operational strategy. - Ability to identify gaps in existing resources. - Ability to multitask in emergency situations. - Ability to be flexible with a strong sense of urgency. - Interpersonal communication: telephone, email, and business etiquette. - Strong proofreading skill and attention to detail. - Strong organizational skills. *PCI Federal (PCIF) and its subsidiaries are an equal-opportunity employer. PCIF does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.* *Preference may be extended to qualified Native American Indian candidates in accordance with applicable federal law.*

Salary estimate

$111,000 – $150,000/yr
Provided by the employer.

Skills for this role

ExcelPowerpointCommunication

Resume tips for AV Technical Support applicants

Interview preparation

Prepare concrete STAR-format stories that show AV Technical Support outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical AV Technical Support problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About PCI Government Services

PCI Government Services is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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