Automotive Sales Consultant

## Description ### About This Job As an Automotive Sales Consultant, you **drive** the customer experience from initial contact through vehicle delivery. You **serve** as a trusted advisor, guiding customers through the exciting process of finding their ideal vehicle. This role **impacts** our success directly by building lasting relationships, achieving sales targets, and upholding our commitment to exceptional service. You **represent** our brand, ensuring every customer interaction is positive, professional, and memorable. ### Job Duties and Responsibilities - **Engages** prospective customers, understanding their needs and preferences through **active listening**. - **Presents** vehicle options, features, and benefits, leveraging strong **automotive product knowledge**. - **Conducts** compelling **vehicle demonstrations**, highlighting key selling points and addressing customer questions. - **Negotiates** pricing and terms effectively to finalize sales agreements, ensuring mutual satisfaction. - **Manages** a robust pipeline of leads, using **lead management** strategies to convert inquiries into sales. - **Utilizes** **CRM software** to track customer interactions, manage follow-ups, and maintain accurate sales records. - **Provides** exceptional **customer service** throughout the sales process and beyond, fostering loyalty. - **Builds** and **maintains** strong customer **relationship management** practices for repeat business and referrals. - **Achieves** and **exceeds** monthly and quarterly **sales** targets and performance metrics. - **Collaborates** with finance and service departments to ensure a seamless customer experience. - **Stays** current with industry trends, product updates, and competitor offerings. ### Required Qualifications #### Education - High school diploma or equivalent. #### Experience - Minimum of 1 year of experience in a sales-focused role. #### Knowledge/Skills - Proven ability in **sales** techniques and closing deals. - Exceptional **customer service** and interpersonal skills. - Strong **negotiation** and persuasion abilities. - Solid **automotive product knowledge** or a strong aptitude to learn quickly. - Proficiency in using **CRM software** and other sales tools. - Demonstrated **active listening** skills to understand customer needs. - Effective **relationship management** capabilities with a focus on long-term customer satisfaction. - Organized approach to **lead management** and follow-up. - Skilled in conducting engaging **vehicle demonstrations**. - Valid driver's license and a clean driving record. #### Preferred Qualifications - Previous experience in automotive sales. - Associate's or Bachelor's degree in business or a related field. - Bilingual proficiency. #### Physical Requirements/Work Conditions - Ability to stand, walk, and sit for extended periods. - Ability to work outdoors in various weather conditions. - Ability to lift light objects (up to 25 lbs) occasionally. - Flexibility to work evenings, weekends, and holidays as required by business needs.