Automotive Parts Counterperson

**Parts Counter Associate** **Career Growth | Team Environment | Stable Automotive Career** **Krause Auto Group** **Join a Team That Keeps the Dealership Running** **Salary Range based on experience: $40,000-$70,000** Krause Auto Group is looking for a motivated, customer-focused, and detail-oriented Parts Counter Associate to join our growing team. If you enjoy working in a fast-paced environment, helping customers and technicians, and building a long-term career in the automotive industry, this is a great opportunity to grow with a successful organization. For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department. With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities. * * * **Why You’ll Love It Here** - Free health insurance option available - 401(k) with company match - HSA company contributions - Dental & vision insurance available - Paid vacation, PTO, and holidays - Career advancement opportunities—we promote from within - Employee discounts on vehicles, parts & service - Family-owned and operated culture - Long-term career stability - Fast-paced and team-oriented environment * * * **What You’ll Do** As a Parts Counter Associate, you’ll play a key role in supporting dealership operations by assisting customers, technicians, and service advisors with their parts needs while ensuring accuracy and exceptional service. **Customer & Parts Support** - Assist retail and internal customers with parts inquiries and orders - Provide accurate parts pricing, availability, and order updates - Communicate professionally with customers, service advisors, and technicians - Answer incoming phone calls and respond to parts requests efficiently - Provide exceptional customer service throughout the entire parts process **Inventory & Order Management** - Read and interpret parts catalogs to identify correct parts and components - Pull and fill parts orders accurately from inventory - Maintain organized inventory and assist with weekly bin checks - Notify management of low inventory or out-of-stock items requiring immediate attention - Locate and source parts from outside vendors when necessary - Review body shop estimates to ensure parts and pricing accuracy **Administrative Responsibilities** - Ensure all internal parts requests are properly billed on repair orders - Process retail payments and credit authorizations - Maintain accurate documentation and inventory records - Support additional parts department operations as needed * * * **What You Bring** - Previous automotive parts experience preferred - Strong communication and customer service skills - Positive attitude and team-oriented mindset - Ability to multitask and stay organized in a fast-paced environment - Attention to detail and accuracy when handling parts and inventory - Willingness to learn and grow within the automotive industry - Strong time management and problem-solving abilities **Requirements:** - High school diploma or equivalent preferred - Valid driver’s license with a clean driving record - Ability to read and interpret safety and maintenance documents - Basic math and calculation skills including discounts, percentages, and pricing * * * **Why Krause Auto Group?** - Over 30 years of automotive success - Family-owned and operated organization - Promote-from-within culture with real advancement opportunities - Leadership team committed to employee development and success - Opportunity to grow within a respected multi-brand automotive group * * * **Perfect For Candidates With Backgr…