Auto Parts Counter Sales (Part Time) # 127

The Counter Salesperson provides over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall success of the Bumper to Bumper Auto Parts store operations through promotion of sales programs and other customer and team-related activities. Sales activities focus on aftermarket automotive replacement parts, and may include the sale of heavy-duty parts, auto and industrial paint, and body shop supplies and equipment. Check us out at btbautoparts.com and apply today! Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff and several different companies, including Parts Warehouse Inc. (PWI). We employ more than 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business with most of our employees spending the majority of their working lives as part of the "Bumper to Bumper Auto Parts" family. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Demonstrate courteous, respectful, and kind conduct toward every employee and customer. Cooperate and coordinate well with coworkers and as a team member. Perform job duties in compliance with legal, regulatory, and Company safety guidelines, practices, and policies. Maintain neat, clean, and professional appearance. Provide exceptional customer service including assisting in determining parts needed, offering options to solve customer problems, and diffusing situations involving an upset or dissatisfied customer. Research part’s availability through computer and catalogs for stock numbers, inventory status, and pricing. Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed on the sales floor and back rooms/warehouse. Handle cash and credit transactions; properly invoice/credit customer accounts. Prioritize the order of delivery items and assign deliveries to drivers, if applicable. Correctly handle new and defective core returns from customers, insure proper customer credit and complete necessary paperwork. Open and/or close the store if given key holder responsibility. Work home store inventory/assist in other location’s inventory, if assigned. Clean (pick-up trash, sweep, mop, etc.) and maintain inside and outside of building area. Adhere to scheduled work time unless authorized by a manager. Perform any other tasks as assigned. Our Benefits (all benefits are based on eligibility and subject to change) 401(k) employer matching Company Paid Vacation, Holidays, and Sick Days Medical, Dental, and Vision Company Paid Basic Life Insurance & Long Term Disability Short Term Disability Flexible Spending Accounts Additional Supplemental Life Insurance Accident Insurance Hospital Indemnity Employee Assistance Program Employee Purchase Discounts Scholarship Program Earning Incentives and Bonuses Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Job Knowledge- Competent in required job skills and knowledge; exhibits ability to learn and apply new skills. Continuous Learning - Strives to continuously build knowledge and skills. Customer Service- Responds promptly to customer needs; responds to requests for service and assistance; meets commitments. Managing Customer Focus- Promotes customer focus; establishes customer service standards; monitors customer satisfaction. Ethics- Treats people with respect; keeps commitments. Organizational Support- Follows policies and procedures; supports organization's goals and values. Sales Skills- Maintains customer satisfaction. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below a…