Assurance Integrity Senior Manager

Assurance Integrity Senior Manager Reports to: Assurance and Traceability Senior Director Remote – Global (Preference for Europe/North America) About Us Textile Exchange is a global non-profit driving positive impact on climate change across the fashion and textile industry. It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain. By 2030, its goal is to guide the industry to achieve a 45% reduction in greenhouse gas emissions within fiber and raw material production. Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity too. For real change to happen, everyone needs a clear path to positive impact. That’s why Textile Exchange believes that approachable, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community. At Textile Exchange, materials matter. To learn more, visit [TextileExchange.org.](http://textileexchange.org/) Working at Textile Exchange We work remotely with a team located in 20+ countries. We are a diverse group committed to harnessing the strengths of the global textile industry to accelerate change toward climate and other key environmental goals. We work collaboratively on important environmental issues around the world by working and interacting with farming groups, processors, brands, retailers, and environmental experts in the textile and fashion industries around the world. We offer an opportunity to join a cutting-edge global environmental nonprofit and to help strengthen the impact of our organization. Position Summary ​​​The Senior Manager, Assurance Integrity leads the team responsible for performance management of assurance providers in the Textile Exchange standards system to ensure credibility of the standards system. This role ensures that assurance models are understood and implemented efficiently and effectively while identifying any gaps and risks to inform continuous improvement of the assurance providers and the assurance system. This role is responsible for ensuring a robust system is in place to track certification body performance across the elements of the system, including the auditing and certification process, reporting and ongoing surveillance of certified organizations. This role is also responsible for identifying training and support needs, managing risks to the system, and ensuring the effective implementation of field monitoring and complaints management. The intended outcome of this work is a high performing network of assurance providers in the Textile Exchange system that instills trust and credibility in the system. ​ ​The Senior Manager leads the Assurance Integrity sub-team and reports to the Senior Director, Assurance & Traceability. The Senior Manager works closely with other teams across the department as well as engagement, communications and legal teams to ensure coordinated risk and incident management.​​ Key Responsibilities - ​​Advance strategies to ensure excellence across the standards system through monitoring, oversight and transparency of assurance across the standards system. - ​Identify and track mitigation of risks in the assurance system, ensuring proper escalation and collaboration where appropriate. - ​Manage the assurance integrity sub-team, creating a high-performing and highly engaged team.​ - Responsible for the systems that oversee assurance provider performance, that ensure transparency, risk management, internal escalation and reporting, and continuous improvement. - Manage the risks, complaints, disputes, and other grievances related to assurance providers within the standards system. Primary Duties and Responsibilities ​​​Oversight and Monitoring - ​Lead the development, implementation and management…