Asst Mgr-Service Center

**POSITION OVERVIEW**: Support the service center manager in leading employees in all service center functions. Ensure customer satisfaction by timely, proper handling of shipments and apply all applicable administrative support responsibilities. **ESSENTIAL FUNCTIONS**: - Establish and maintain effective working relationships involving communication - Ensure that daily pre-shift meetings take place with all employees every day - Assist service center manager in communicating and aligning the service center’s culture and operating plan with FedEx Freight’s vision and mission promoting organizational change - Lead employees in knowledge and skill development; monitor all education activity and mentor involvement - Convey clear expectations and hold people accountable for achieving goals, apply applicable corrective action when necessary to redirect employees - Responsible for the clean and safe working condition of the facility and equipment - Establish and maintain a center safety committee and support their activities - Ensure all security measures are taken to protect employees, freight, equipment, and the facility - Routinely communicate with sales to ensure operations/sales alignment and that customer’s needs are met - Continually review center’s shipment volume, dock layout, pickup and delivery routes, staffing plan, equipment utilization, and other processes to ensure optimal effectiveness and efficiency while meeting customer’s needs - Work with the service center manager to lead employees in maintaining all service center processes as outlined in operations procedures to ensure all shipments stay within the designated operating cycle - Lead employees in proper freight handling practices, including all claims prevention, hazardous materials, over-short-damage, freight analysis requirements and use of tools and equipment - Review and monitor all production and efficiency measurements as reported in various measurement formats - Search for ways to improve by communicating with and involving service center employees - Manage and maintain physical assets, supplies, and vendors; working closely with fleet maintenance employees if applicable - Review invoices, controllable cost report, and any other financial statements to measure business performance against budget and reduce costs when possible - Work with general office and regional support positions to ensure consistency and compliance in all service center task requirements and expectations - Communicate routinely with service center manager to ensure alignment in leadership direction and guidance - Comply with all applicable laws/regulations, as well as company policies/procedures - Perform other duties as required **DISCLAIMER**: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job. **QUALIFICATIONS**: - Must possess a high school diploma or equivalent - Must possess one year’s experience in the transportation industry in an operations leadership role or related position - Must be able to travel as needed - Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.) - Strong communication skills (written, oral, and visual) - Thorough knowledge of **LTL** Industry, **DOT** Rules and Regulations, **OSHA** Laws, hazardous materials regulations, **NMFC** and tariff rules, and company policies and procedures preferred - Able to work in a remote location, taking self initiative without requiring immediate local supervision - Must be multi-tasked oriented and possess good organizational skills - Proficient in Microsoft Office and Internet EST FedEx Freight, Inc FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssis…