Associate Technical Partner Manager

Yext is the leading global enterprise agentic marketing platform. For over 15 years, the world's most recognized brands in financial services, healthcare, retail, hospitality, and food have relied on us to keep their brand visible, accurate, and ahead of the competition across every search and AI surface that matters. We drive customer value through our technology, competitive intelligence, and agentic capabilities to win in an AI-first world. Our partners count on us for strategic, proactive guidance and capabilities, and that distinction shapes everything we build. Our team takes ownership, challenges each other's thinking, and turns ideas into results without waiting for a playbook. Those who perform at Yext are rewarded with increased scope, opportunities to tackle complex challenges, broader responsibilities, and meaningful development that enables them to grow alongside a company expanding through both product innovation and strategic acquisitions. The market is racing to adapt to AI, and Yext is at the forefront of that shift. Our ambitions are big, our innovation is accelerating, and the opportunity in front of us is enormous. If you want to do the most important work of your career, come join us! As an Associate Technical Partner Manager (ATPM) at Yext, you will support, maintain, optimize, and expand a portfolio of integrations across the Yext Publisher Network. You will troubleshoot integration issues, contribute to the onboarding of new publishers, monitor and analyze system health data, and work with internal teams and publisher partners to improve integration health. This is a technical, hands-on role that goes beyond traditional operations work. ATPMs write code to handle configuration updates, test fixes, and small improvements with the help of AI coding tools. You will also help shape integration changes by investigating issues, clarifying requirements, and writing specs that Engineering builds from. You will work on scoped problems with guidance from senior team members, and grow toward owning larger projects independently. The ideal candidate is technical, organized, detail-oriented, and eager to learn, with strong problem-solving skills, a passion for data analysis, APIs, and integrations, and curiosity about what AI tools make possible. What You'll Do Publisher Integration & Management Own a portfolio of publisher integrations, accountable for their continued health, and contribute meaningfully to the support of tier 1 publishers. Monitor integration health using SQL, Snowflake, Python, Grafana, dashboards, and system logs; identify discrepancies and drive their resolution. Contribute meaningfully to the onboarding of new publishers, following established workflows and suggesting process improvements. Investigate and troubleshoot data sync and display issues, exploring documentation and available tools before escalating. QA and test new fields, features, and integrations with guidance from senior team members. Technical Troubleshooting & AI-Assisted Development Write integration-specific code using AI coding tools like Claude Code (configuration updates, test fixes, and small improvements), submitted through code review with senior guidance. Read and write scripts (Python preferred) to automate monitoring and troubleshooting tasks, reducing manual work. Write complex SQL queries against Snowflake to identify trends and surface insights on integration health. Analyze API responses, data pipelines, and system logs to diagnose issues and identify root cause within your publisher area. Develop expertise in at least one tool or system beyond your publisher network (e.g., Snowflake, Gerrit, Grafana, Jenkins). Collaboration & Communication Act as a liaison between internal stakeholders (Product, Engineering, Client Success, Support) to keep operations running smoothly. Serve as a primary contact for your publishers' technical teams, troubleshooting issues and sending clear follow-ups with action items. Contribut…