Associate, Sales Operations

Reports To: Senior Manager, Sales Operations Business Unit: Finance, Revenue Work Location: Gurugram with a minimum of 3 days per week’s work from office Shift Timing: 3:30 PM IST to 12:30 AM IST Position Summary GLG is currently looking for an Associate to join our Sales Operations team. We are seeking a dynamic and self-motivated individual who is detail oriented and customer-service focused. This role will report to the Sales Operations, Senior Manager and will focus primarily on supporting the operational aspects of our contracting process as the Company transitions from one BRRP system to another. Position Responsibilities include (but are not limited to): • Review the old and new contract setups in Salesforce to ensure a smooth transition between systems. • Assist with Salesforce account management, including activating new accounts and updating opportunity statuses • Responding to inbound requests from account managers and business development professionals, primarily related to new contracts, renewals and invoicing • Setup contracts in SalesForce as they are completed and signed • Maintaining appropriate support in Salesforce to facilitate Accounting’s review of strategic projects, including evidence of delivery of final reports, internal approvals, etc. • Working with the Billing Analyst to ensure that purchase orders are received from clients who require them • Assist with management of GLG Library access for client users We are looking for: • Around 2+ years of relevant experience • Must be highly organized and detail oriented with the ability to manage multiple tasks at one time; this role is very hands on and requires someone who will "roll up their sleeves" • Must be customer-service oriented with excellent communications skills and the ability to develop effective working relationships across the Company's operations • Experience with Salesforce and Microsoft Excel a plus About GLG / Gerson Lehrman Group GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions. At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes. We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.