Associate Regional Business Consultant

**Kafene is revolutionizing the lease-to-own space.** We're the point-of-sale powerhouse making flexible lease-to-own accessible to everyone: prime and non-prime customers alike. Our secret weapon? Cutting-edge AI and machine learning that analyzes 20,000+ data inputs in real-time, empowering retailers across furniture, appliances, electronics, tires, and durable goods to say "yes" to more customers. The numbers tell our story: **over $500 million in sales** and counting. But we're just getting started**.** Our 150-person team spans NYC headquarters, Wilmington, and remote talent across the globe, all united by a culture that thrives on collaboration, innovation, and genuine support. We don't just talk about great workplace culture; we deliver it. That's why [Built In named us a Startup to Watch](https://www.linkedin.com/company/built-in/?lipi=urn%3Ali%3Apage%3Ad_flagship3_detail_base%3B2jXPbPYzTW6P2Su6%2BfrBvw%3D%3D) and [Forbes recognized us as one of the Best Startup Employers](https://www.forbes.com/sites/rachelpeachman/2023/03/07/meet-americas-best-startup-employers-2023/?sh=5a67d150410c). Ready to be part of the fintech revolution? Join us. The Associate Regional Business Consultant is a field-based, entry-level Account Management role focused on merchant onboarding, in-store execution, and driving early program adoption across a defined territory. It's the starting point of our sales track, built for developing professionals who want a real foundation in account management and field sales. **This is a remote role based in Chicago, IL. Candidates must be located within a 100-mile radius of Chicago to be eligible.** ## **What You’ll Do** - **Merchant Relationship Management:** Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport - **Onboarding and Training:** Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding - **In-Store Execution:** Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion - **Performance Monitoring:** Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans - **CRM Discipline:** Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in HubSpot to maintain accurate territory records - **Collaboration and Field Alignment:** Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies ## **Who You Are** - Strong relationship builder with a demonstrated ability to communicate effectively - A problem-solver who takes initiative, adapts quickly, and thrives in a fast-paced, evolving business environment. - Someone who builds relationships with ease and communicates effectively across teams and stakeholders. - A natural problem-solver who takes initiative, adapts quickly, and thrives in a fast-paced, evolving environment. - Highly organized, detail-oriented, and someone who always follows through on commitments. ## **What You’ll Bring** - Ability to work in a field-based environment under structured leadership oversight - 1-2 years of experience in retail, sales, or customer-facing roles - Valid driver's license and reliable transportation - Experience in retail, lease-to-own, or consumer financing environments is a huge plus, but not required - Familiarity with CRM tools such as HubSpot or Map My Customers - Prior field sales or account support experience ## **Compensation and Benefits:** - Base Salary: Earn a compe…