Associate Quality

- - - **General Summary** This position is responsible for the independent management, maintenance, and continuous improvement of a defined area of the Quality Management System (QMS), with day-to-day execution, governance, and effectiveness of assigned QMS processes. This position partners cross-functionally, supports audits and inspections, and ensures sustained compliance with regulatory, customer, and internal requirements. This position supports specific Quality functions at complex or highly regulated facilities or in a regional (multiple client/facility) capacity. **Primary Responsibilities** - Serve as the primary owner for assigned QMS processes (e.g., Document Control, CAPA, Change Control, Training, or similar). - Establish, maintain, and continuously improve procedures, workflows, and controls for assigned QMS areas. - Support day-to-day execution of assigned QMS processes, ensuring accuracy, timeliness, and compliance. - Review, assess, and approve quality records, documentation, and actions within assigned authority levels. - Monitor QMS performance metrics, trends, and risks related to assigned areas; drive corrective and preventive actions as needed. - Provide guidance, training, and support to cross-functional teams on QMS requirements and best practices. - Support internal, customer, and regulatory audits and inspections related to assigned QMS areas. - Partner with Quality leadership and cross-functional stakeholders to support site and organizational quality objectives. - Other duties as assigned. **Required Qualifications & Experience:** - Bachelor's degree in Quality, Engineering, Life Sciences, or a related field; 5 years of equivalent work experience may be considered. - Demonstrated experience independently managing one or more QMS elements. - Strong working knowledge of quality systems, procedures, and regulatory expectations. - Experience supporting audits and regulatory inspections. **Preferred** **Qualifications & Experience**: - Experience in regulated environments such as medical devices, pharmaceuticals, healthcare logistics, or food distribution. - Working knowledge of ISO-based quality systems (e.g., ISO 13485, ISO 9001), GMP, GDP, HACCP, FSMA, or similar frameworks. - Experience owning QMS processes such as Document Control, CAPA, Change Control, Training, or Complaints. - Experience using electronic QMS (eQMS) platforms. - Formal training or certification in Lean, Six Sigma, or quality risk management methodologies; Internal candidates to demonstrate QDM proficiency with QDM Expert certification. **Skills & Abilities:** - High level of autonomy, accountability, and ownership. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. - Ability to interpret and apply regulatory and quality requirements. - Strong organizational and prioritization skills. - Proficiency with QMS platforms and standard business applications. - Ability to influence without direct authority and partner cross-functionally. - High level of integrity and attention to detail. ## Requirements, Perks, and Benefits (US -- Exempt) ### Physical & Cognitive Requirements (With or Without Accommodation) - Ability to follow policies and procedures. - Ability to read, write, and interpret information. - Ability to add, subtract, multiply, and divide. - Ability to use hands to finger, handle, or feel. - Ability to sit, walk, or stand for the duration of the shift. - Must possess visual acuity to perform essential job functions. - Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. - Ability to lift/carry items up to 50 pounds. For details on our comprehensive benefits, click [here](https://recruiting.adp.com/srccar/fscBenefitsForDolCompliance.dbprop?x=y&oemID=RTI_2214739&siteLive=false&_ext=pdf) ### Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. - [Kn…