Associate Product Manager

WHO WE ARE DebtBook is the financial platform powering treasury and capital markets across the public sector. State and local governments, public universities, health systems, and the bankers and advisors who serve them run trillions of dollars in debt, cash, and investments on DebtBook. We’ve built the most sophisticated treasury platform in public finance — sitting at the intersection of treasury management and a $4 trillion fixed income market that’s been waiting for modern infrastructure. ABOUT THIS ROLE DebtBook’s Product team is responsible for designing and developing easy-to-use products that enable finance teams around the country to effectively manage their debt, cash, and investments. We are looking for a detail-obsessed, highly-collaborative Associate Product Manager to support our Cash products — bank connectivity, cash positioning, cash forecasting, reconciliation, and payment workflows. You will be the connective tissue between our customers, Customer Success, and Product & Engineering: turning real bank data and customer feedback into product improvements and ensuring new customers are onboarded with accurate data. This is a hands-on role. You will work with the guidance and mentorship of Product Directors and PMs, executing within established playbooks and procedures while building the judgment and domain expertise — treasury operations, bank data, cash workflows — to operate with increasing independence. If bank files, cash positions, and the question of why two numbers don’t match are the kind of problem you want to spend your days on, this is the role. WHAT YOU’LL DO As an Associate Product Manager you will: You will support early-adopter and customer calls, preparing bank data and analysis ahead of time and capturing structured notes on what treasury teams actually need You will support the Product team with data collection and analysis — product usage, customer feedback, and support trends that inform roadmap prioritization You will assist PMs with product research, market analysis, and requirements, drafting user stories and acceptance criteria under their direction You will help maintain and improve internal tooling, templates, and repeatable processes (including AI-assisted workflows) that make bank onboarding and analysis faster with every customer You will field product and data questions from Customer Success, Sales, and Support, building stable working relationships across teams and steadily becoming a go-to resource on how our Cash products work under the hood You will analyze and map customer bank data during onboarding and implementation — bank exports, BAI2 and CSV files, account structures, transaction codes, and cash projection inputs — following established playbooks and partnering with Customer Success to get customers live quickly and accurately You will help diagnose bank feed and file issues: missing days, changed formats, unexpected transaction types, duplicate activity, and accounts that stop reporting You will investigate reconciliation exceptions, working out why bank transactions and projected cash activity disagree and turning the pattern you find into a product improvement You will own testing for the products you support, writing clear and reusable test cases that cover standard flows, edge cases, and failure scenarios, and building the test data (bank files, account and transaction variations) needed to validate them You will reproduce and document product defects and data issues, writing clear, well-structured tickets that engineers can act on without a second round of questions You will validate fixes and confirm expected behavior before release, acting as a quality checkpoint alongside Engineering You will own part of the Go to Market motion of your Product Domain by keeping help center content and walkthrough videos current as functionality ships, so customers and internal teams are working from accurate documentation You will share a regular read on product usage, customer…