Associate Director of Operations, ALUSB

ABOUT ALU At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century. ABOUT THE TEAM The Operations Team at ALU School of Business (ALUSB) is the backbone of our educational excellence, ensuring that our programs and events run seamlessly. We are a dynamic and collaborative group, committed to creating an engaging and supportive learning environment for our students. Our culture is defined by innovation, efficiency, and a relentless pursuit of operational excellence. Together, we’ve successfully launched and managed multiple postgraduate programs, donor-funded fellowships, and bespoke corporate initiatives, consistently delivering high-quality experiences that align with ALU’s mission and values. ABOUT THE ROLE The Associate Director, Operations provides strategic and operational leadership across the ALU School of Business, with end-to-end oversight of the ALUSB portfolio, including the EMBA, postgraduate programmes, Executive Education, and special initiatives such as the Public Sector Fellowship (PSF). The role ensures effective programme delivery, resource utilisation, and high-quality outcomes across academic programmes, intensive weeks, events, and other School initiatives. Working closely with academic, finance, procurement, and other relevant teams, the Associate Director leads operational planning, resource coordination, continuous improvement, and the strengthening of systems and processes. The role drives consistent, scalable operations across the School while fostering a culture focused on learner success, stakeholder satisfaction, and operational excellence. RESPONSIBILITIES Programme Operations Management Provide operational leadership and oversight of ALUSB’s eMBA and other postgraduate programmes, ensuring alignment with guidelines provided by Product Design and Quality Assurance teams. Lead end-to-end operational delivery for postgraduate and special programmes, including the Public Sector Fellowship (PSF), and corporate partner initiatives, covering faculty recruitment, programme intensives, online delivery, budget management, and reporting. Partner with academic teams to align operational delivery with programme design, academic requirements, and intended learner outcomes. Lead the operational design and launch of new programmes and initiatives, assessing resource requirements, delivery models, risks, dependencies, and scalability. Translate School and programme priorities into clear operational plans and drive delivery against agreed quality, financial sustainability, operational performance, and learner experience objectives. Financial Management Develop and manage budgets for School programmes, activities, and initiatives, ensuring effective resource allocation, cost optimization, and financial sustainability while safeguarding programme quality. Monitor financial performance against approved budgets, analyse variances, and identify opportunities to improve efficiency and revenue growth. Coordinate with Finance and relevant stakeholders to ensure timely invoicing, collections, reconciliations, financial reporting, and programme close-out. Ensure programme and operational expenditure is properly documented, accounted for, and compliant with approved budgets and institutional requirements. Team Leadership and Cross-functional Collaboration Lead and develop a high-performing operations team, including managing the performance and development of direct reports and providing guidance to key support staff. Build strong cross-functional rel…