Associate Director, Field Operations

**Job Summary** The Associate Director, Field Force Effectiveness is responsible for driving the effectiveness, execution, and operational excellence of customer-facing field teams across **Commercial and Medical Affairs**. This role partners closely with field leadership and cross-functional stakeholders to ensure field teams are equipped with the right **metrics, tools, processes, insights, and governance** to execute against business priorities. The individual will translate strategy into execution by leading initiatives across **field reporting, targeting and alignment, performance management, and operational cadence (e.g., POA, business reviews)**. * * * **Key Responsibilities** - Partner with Commercial and Medical Affairs leadership to define and advance field force effectiveness priorities. - Translate brand and medical strategy into actionable field execution frameworks and initiatives by aligning across cross-functional teams. - Identify opportunities to improve field productivity, focus, and execution quality - Provide objective, data-driven recommendations to improve field performance - Define and manage field KPIs, dashboards, and reporting for Commercial. Leverage information from Medical Operations to incorporate into unified field force effectiveness metrics. - Monitor Commercial and Medical Affairs performance trends and identify actionable insights to inform decision-making - Lead development of business reviews and performance updates for leadership - Ensure consistent visibility into field execution and business impact - Support development and execution of targeting, segmentation, and call planning strategies - Support field alignment, territory updates, and roster management processes - Manage Field Force Effectiveness governance process, working with cross-functional stakeholders to ensure alignment on metrics and dashboards - Support Plan of Action (POA) processes, business reviews, and operating cadence * * * **Qualifications** - Bachelor’s degree required - Advanced degree (MBA, MPH, MS, PharmD, or equivalent) preferred - 7–8+ years of pharmaceutical, biotech, or healthcare industry experience - Experience in **field force effectiveness, sales/medical operations, commercial operations, analytics, or CRM** - Experience supporting customer-facing field teams (Sales, Market Access, or Medical Affairs) - Demonstrated success working in a highly cross-functional environment - Field experience and/or product launch experience preferred - CRM platforms (preferred: **Veeva CRM**) - Data visualization and reporting tools (e.g., Tableau, Power BI) - Microsoft Excel and PowerPoint - Understanding of KPI frameworks, field reporting, and performance tracking #LI-SS1 #LI-Remote **U.S. Pay Range** **$174,300.00 - $235,700.00** The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity). Alnylam’s robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together. *Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers* **About Alnylam** We are the leader in RNAi therapeutic…