Associate Accessibility Analyst

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 303 Pay Range: $46,700.00 - $70,000.00 **Job Description** Supports accessibility audits and user experience testing of student-facing content to ensure compliance with WCAG 2.2 AA standards. This includes both internally and externally developed course and assessment materials. The role is responsible for organizing evaluation results into clear, actionable reports for communication with WGU stakeholders and vendors. Additional responsibilities include managing captioning and transcript requests for media assets used in courses. Collaboration with team members in both in-person and virtual settings is essential. **Location:** This position will be based onsite in our Salt Lake City, UT office. **Essential Functions and Responsibilities:** - Assists with accessibility assessments of websites, documents, and multimedia content. - Collects, analyzes, and documents data related to accessibility issues in a clear and concise manner. - Contributes to the preparation of detailed reports on accessibility evaluations for stakeholders and vendors. - Collaborates with higher-level accessibility analysts to perform audits and recommend improvements. - Maintains current knowledge of accessibility guidelines, including WCAG 2.2 AA, and participates in relevant training. - Communicates accessibility evaluation results effectively to WGU stakeholders and vendors. - Partners with various departments to support remediation of identified accessibility issues. - Tests and evaluates accessibility tools and solutions. - Manages captioning and transcript requests for media assets in courses and assessments. - Provides one-on-one accessibility coaching and Q&A support to staff. - Reviews course and assessment content to identify and implement accessibility improvements. - Assists in the creation and maintenance of accessibility training materials. - Performs other related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice. **Qualifications** **Knowledge, Skills, and Abilities** - Basic understanding of WCAG 2.2 AA standards and web accessibility guidelines - Familiarity with assistive technologies (e.g., screen readers, magnification software) - Passion for improving access to higher education for people with disabilities - Ability to read and interpret HTML, CSS, and JavaScript - Strong time management skills and ability to meet deadlines - Proficient in collecting and analyzing data to identify process improvements - Clear communication skills, including…