Assistant Supervisor, Case Manager - Columbia Co. Homeless Svcs.

**ASSISTANT SUPERVISOR, CASE MANAGER** **Title:** Assistant Supervisor, Case Manager **Location:** Columbia County/NY **Program**: Columbia County Homeless Svcs. **Type:** Exempt (salary) **Starting Salary:** $62,535.20 **Schedule**: Monday - Friday; 8am-4pm w/flexibility as needed **Notes**: Valid NYS Driver’s License is required **Job Ref. #**: 0536 **Our Mission** St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. **Our Vision** St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. **Position Overview** The Assistant Supervisor Case Manager is a hybrid role responsible for carrying a small part-time caseload while providing direct operational oversight to the Columbia County Homeless Intervention Team. This role reports directly to the Program Director and assists with reporting, paperwork, and team leadership. **Position Specifications & Requirements** - **Education:** Associate’s Degree **required**; Bachelor’s Degree in human services or a related field preferred. - **Experience:** At least one (1) year of supervisory experience, with a proven track record of advocacy for homeless or vulnerable populations. - **Technical Skills:** Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and secure internet practices. - **Communication:** Outstanding written and verbal communication skills with strong attention to detail. - **Credentials:** Must have a clean, valid New York State Driver’s License (licensed for at least 1 year) and reliable transportation. Ability to pass required pre-employment background checks and fingerprinting. - **Flexibility:** Ability to work hours beyond a regular workday, including a rotation of holidays. **Key Responsibilities** - **Case Management (Part-Time):** Develop and implement comprehensive service plans for households experiencing or transitioning out of homelessness. Engage and assess client needs (employment, medical, behavioral health) and actively connect them with critical community-based resources and protective services. - **Supervision & Leadership:** Train, coach, and supervise a small case management team. Manage the referral and intake process, facilitate bi-weekly note reviews, and lead case update meetings. - **Collaboration & Compliance:** Facilitate monthly joint case reviews with the Department of Social Services (Prevention and Adult Protective Services). Ensure strict program compliance and up-to-date record keeping across database platforms (AWARDS, client rosters, and tracking spreadsheets). **Duties & Responsibilities include but are not limited to** - **Program Supervision:** Provide direct oversight of the day-to-day operations of the Homeless Intervention Program, including direct supervision, training, and coaching of the Homeless Case Management Team. - **Referrals & Intakes:** Manage and oversee all program referrals, staff assignments, and assist with completing intake processes when needed. - **Coverage & Support:** Provide temporary leadership and support to the Galvan Civic Motel Case Management Team in the absence of the Program Director. - **Caseload Management:** Carry a part-time caseload of 4–8 families/individuals referred by the Columbia County Department of Social Services, providing direct, strength-based case management. - **Service Planning & Advocacy:** - Assist clients in developing service plans that address housing instability, secure public benefits (SSI/SSDI, Public/Temporary Assistance), and remove barriers to permanent housing. - Act as the primary advocate and liaison for families when communicating with public assistance and other resource providers. - Provide transportation for families to medical, social services,…