Assistant Studio Manager

**Assistant Studio Manager - Full Time** **Orangetheory Fitness is a trendsetting franchise fitness organization with 1,200+ locations open in the US and Canada and 550+ new fitness studios under development nationally and internationally.** **We are currently seeking a dynamic Assistant Studio Manager (ASM) to be a part of our Studio Leadership Team. The ASM will assist the Studio Manager and Head Coach in managing the daily business operations, staff development, and drive the overarching theme of #Morelife for our members.** **So what does an awesome Orangetheory Fitness employee look like? They are:** - Passionate about fitness and helping others achieve their fitness goals - Strong leadership ability with the drive to motivate and mentor others - Outgoing and energetic seeking to expand their sales career in the fitness industry - Someone who enjoys teamwork and wants to be a part of a world-class fitness company - Enthusiastic about changing people’s lives through fitness and community - Interested in further development of their professional skills in sales, marketing, lead generation, social media, building and retaining clients, and growing a business **Responsibilities include (but not limited to);** - Work collaboratively with Studio Manager and Sales team to improve the studio’s overall effectiveness and efficiency - Maintain a safe and clean studio - Conduct telephone inquiries/follow-up calls and customer care calls - Assist with proper onboarding of all OTF clients - Take responsibility to ensure superior customer service - Help manage and participate in events including marketing events - Motivate the Sales Associate team in achieving membership sales goals - Provide oversight of the sales team - Assist with the hiring, onboarding and training of all studio staff - Drive the Studio’s daily, weekly, and monthly membership goals - Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout traffic **At Orangetheory Fitness, you will participate in the operation and success of a fast-paced fitness studio, and build relationships with Orangetheory Fitness members and the community in order to help maintain and build a strong member base. You will also be responsible for providing studio members with a best in class customer experience.** **What we look (requirements) for in an Assistant Studio Manager:** - Have an Associate's degree and functional computer skills - Love helping clients achieve goals and possess excellent customer service skills - Are a fitness-minded professional with 2-years of experience working in a sales quota environment - Are interested in further development of your professional skills sets- sales, marketing, lead generation, social media, building and retaining clients, growing a business - Can (truly) multi-task and stay organized in a fast-paced environment - Practice positive, motivating and effective interpersonal communication skills - Demonstrate the desire to lead employees and motivate teams - Have the flexibility to work “retail” hours- days, nights, weekends, and holidays as needed - We strongly recommend participating in 1-2 OTF classes per week to have some fun and be able to effectively describe the workout to prospective clients. - Ability to manage difficult or emotional customer and employee situations. - Attend all relevant OTF training programs - Company Benefits & Perks: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates. - Health Insurance plans available for eligible employees **Flexible schedules** **WORKOUT FOR FREE!** **Fitness casual dress-code** **Passionate, collaborative work environment** **Ongoing sales training and development** **Participation in studio performance-based bonus program** **Still with us? Please submit your resume and cover letter stating why this is…