Assistant Retail Store Manager

Position: Assistant Store Manager Reports to: Store Manager Employee Status: Non-exempt. Full-Time Hourly Salary: $24-$25 per hour As an Assistant Store Manager, you’ll work alongside the Store Manager to help keep the Tacoma/Pierce County Habitat for Humanity Store running smoothly and successfully each day. You’ll support and encourage staff and volunteers, provide great customer service, help oversee daily operations, and create a welcoming shopping experience for everyone who walks through our doors. Best of all, the work you do helps support Habitat’s mission of building affordable homes and stronger communities right here in Pierce County. This is a hands-on leadership role, so you’ll be right there alongside the team helping customers, supporting daily store operations, and pitching in wherever needed -- while also providing day-to-day guidance and support to staff and volunteers. We are proud to provide a benefits package that includes: - Paid vacation (10 days annually to start) - Paid sick leave (10 days annually to start) - 13 paid holidays each year - Medical, dental, and vision insurance (100% employer-paid coverage for employees; partial employer contribution for eligible dependents) - Short-term and long-term disability insurance - Basic life and AD&D insurance, plus voluntary life insurance options - 403(b) retirement plan with a 5% employer match after one year of employment - Flexible Spending Account (FSA) - Employee discounts at our TPCHFH stores - HealthiestYou® 24/7 telehealth access for medical and mental health support RESPONSIBILITIES: Store Operations - Assist with opening and closing procedures. - Support daily store operations and ensure a safe, clean, and organized environment. - Complete daily register reconciliation and bank deposits. - Ensure store policies and procedures are consistently followed. Team Leadership - Supervise staff and volunteers in the absence of the Store Manager. - Assist with employee onboarding, training, coaching, and scheduling. - Foster a positive, customer-focused work environment. Volunteer Coordination - Partner with the Volunteer Coordinator to recruit, train, schedule, and retain volunteers. - Maintain volunteer schedules and accurately track volunteer hours. - Assist with volunteer orientation and ongoing training. - Maintain volunteer manuals and training materials. Merchandising & Sales - Help ensure merchandise is properly priced, displayed, and stocked. - Assist warehouse staff to maintain efficient donation flow. - Support achievement of sales, customer service, and donation goals. SKILLS & QUALIFICATIONS: - Computer knowledgeable; including Microsoft Word & Excel (including POS software). Must have willingness to learn other programs as needed. - Self-motivated, reliable and enthusiastic. Enjoy working with people from diverse backgrounds. - Ability to handle and defuse challenging situations with tact. Excellent communication and conflict resolution skills. - Commitment to safe working environment. - Ability to provide leadership and supervision to staff and volunteers while also having the ability to perform most tasks in the absence of staff or volunteers. - Ability to lift 50 pounds. - Minimum three years work experience, preferably one year in a management role. - Retail management or supervisory experience preferred. Physical Requirements - Ability to lift and carry up to 50 pounds regularly. - Ability to stand, walk, bend, reach, climb ladders, and move throughout the sales floor and warehouse for extended periods. - Ability to work in varying indoor and outdoor weather conditions while receiving donations. Tacoma/Pierce County Habitat for Humanity is an Equal Opportunity Employer. We are committed to cultivating a workforce that reflects the communities in which we build. We strive to attract candidates who broaden our diversity of race, gender, sexual orientation, age, ethnicity, religion, cultural experiences, skills, and community representation.…