Assistant Property Manager

Are you passionate about creating exceptional living experiences and helping communities thrive? We are seeking a dedicated and customer-focused Assistant Property Manager to support the daily operations of our residential communities. In this role, you will play a vital part in delivering outstanding service to residents, maintaining high occupancy levels, ensuring regulatory compliance, and supporting the overall success of the property. As a key member of the property management team, you will work closely with residents, prospective tenants, staff, and community partners to foster a welcoming, safe, and well-maintained environment. This is an excellent opportunity for a motivated professional who enjoys building relationships, solving problems, and making a meaningful impact in affordable housing. ### Key Responsibilities - Assist with the day-to-day operations of assigned residential communities. - Conduct leasing activities, including property tours, applicant follow-up, and lease execution. - Maintain accurate leasing, occupancy, and resident records. - Assist with rent collection and resident account management. - Conduct move-in, move-out, transfer, and housekeeping inspections. - Ensure resident files and property operations remain compliant with HUD, Fair Housing, and agency requirements. - Prepare reports, correspondence, and other administrative documentation. - Support monthly financial processes, including deposits, billing, and accounting closeouts. - Coordinate services with vendors, contractors, and internal departments. - Address resident concerns professionally and provide exceptional customer service. - Assist with quality control reviews of resident files, inspections, and work orders. - Support emergency response and operational needs as required. ### Required Education - Associate degree in Business Administration, Public Administration, Property Management, or a related field; or an equivalent combination of education and experience. ### Preferred Education - Bachelor's degree in Business Administration, Public Administration, Property Management, Real Estate, or a related field. ### Required Experience - Two (2) years of experience in property management, housing administration, customer service, or a related field. - Experience working in a fast-paced environment requiring strong organizational and administrative skills. ### Preferred Experience - Experience with affordable housing, public housing, or multifamily residential communities. - Experience working with HUD regulations and housing compliance programs. - Experience conducting resident certifications, recertifications, inspections, and rent calculations. - Experience using property management software and housing management systems. ### Core Skills & Abilities - Strong customer service and relationship-building skills. - Excellent verbal and written communication abilities. - Knowledge of property management principles and leasing practices. - Understanding of Fair Housing requirements and regulatory compliance standards. - Ability to manage multiple priorities while maintaining attention to detail. - Strong problem-solving and decision-making skills. - Ability to handle sensitive and confidential information with professionalism. - Sound financial and administrative recordkeeping skills. - Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint. - Ability to work independently, collaborate effectively with a team, and maintain a positive, resident-focused approach. - Commitment to professionalism, accountability, diversity, equity, and exceptional service.