Assistant Program Director-Broadway Women's Shelter

**Who We Are:** CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates six homeless shelters for single adults, and a drop-in center funded by New York City Department of Homeless Services. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free environment. Single men and women experiencing homelessness may also present with chronic mental health and substance using behaviors. At CAMBA’s shelters, we provide access to comprehensive case management and housing placement to rapidly place individuals into housing. Medical, behavioral health, job placement and therapeutic recreation services are available to help stabilize clients and facilitate successful transition into permanent and/or supportive housing. **Position: Assistant Program Director** **Reports To: Vice President** **Location: Broadway House Women’s Shelter** **What Does the Assistant Program Manager Do:** - Maintain professional relationships with clients and client confidentiality. - Clearly communicate both CAMBA’s and funders’ policies, requirements, guidelines, and program performance targets to staff. - Ensure that all contractual goals, targets, and performance outcomes are met on a monthly/cycle basis. - Effectively plan and develop facility and maintenance and operation systems to ensure effective delivery of services. - Develop and implement procedures for measuring and documenting appropriate facility and shelter operations. - Ensure that all shelters meet all regulatory compliance (i.e.-health, DHS, OTDA, Callahan, RSRI, safety, and fire department). - Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance. - Coordinate purchasing and oversee inventorying and procurement of bulk supplies and equipment. - Track expenses related to client maintenance systems. - Work collaborative with facilities director to ensure inventory and oversight of warehouse management of storage facility and ensure safety and security of people and items contained within. - Implement and manage a work order system for tracking facilities needs and ensuring completion in a timely and cost effective manner. - Make recommendations to the appropriate management staff regarding organizational policies, procedures, and protocols. - Represent CAMBA at funder/outside agency/community meetings as requested, and with public officials and other non-organizations to recommend program and policy improvement. - Ensure the accuracy and timeliness of weekly/monthly/quarterly/semester/annual reports and statistical information for both CAMBA management and funder use. - Collaborate with staff in the implementation of Enginuity and inventory databases and ensure the collection of statistical information and tracking results. - Analyze program and demographic data to make programmatic improvements. - Prepare, document and analyze all shelter operating expenditures related to client supplies and building maintenance to ensure cost containment and contract compliance. - Communicate with peers on issues related to client progress and best program practices. - Assist in the preparation of proposals and the…