Assistant Program Coordinator

**General Description** The purpose of this class within the organization is to perform and complete a broad range of front office duties and provide exceptional customer service as well as assist with planning, organizing, coordinating, and implementing a variety of community recreational, cultural, and special event programs within the department of Parks & Recreation and other designated facilities. This class works under close to general supervision according to set procedures. **Duties and Responsibilities** **The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.** **Essential Functions:** Strives to be efficient and effective at balancing and meeting the common needs and reasonable expectations of core constituents. Contributes towards the department's mission by continuously striving to meet expectations, strategic goals and objectives. Answers telephone and enters data into customer service system; answers questions as needed; greets and assists guests and customers; processes mail. Maintains the patron registration listing and makes annual updates as necessary Monitors programming activities throughout the day Assists with tracking and maintaining the facility daily usage log. Creates and implements morning programs and recreational activities as needed. Assists with implementing planned recreational events and activities. Assists with evaluating community needs and proposes new recreational plans/programs. Assists with obtaining materials, supplies and other resources; gathers cost and information on materials and supplies for recreational plans/programs. Assists in maintaining building and equipment cleanliness and safety; Contacts community groups and organizations to promote recreational plans, programs and events at community/recreational centers. Greets and responds to the public via email, telephone and in person. Collects money for programming and departmental fees and prepares daily bank deposits Updates signage and assist with promotional materials. Creates reports; orders materials and supplies for programs and activities. **Additional Duties** **:** Assist with set up and clean up for all activities. Performs related work as assigned. Assists in monitoring the building. Assist with the cleaning of the building Performs related work as assigned. **Responsibilities, Requirements and Impacts** **Data Responsibility:** *Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations.* Copies, transcribes, enters or posts data or information. Gathers and organizes data or information and may suggest action based on these data or information. **People Responsibility:** *People include co-workers, workers in other areas or agencies and the general public.* Provides information, guidance or assistance to people that directly facilitates task accomplishment; may give instructions or assignments to helpers or assistants. **Asset Responsibility:** *Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization.* Requires some responsibility for achieving minor economies and/or preventing minor losses through the handling of or accounting for materials, supplies or small amounts of money. **Mathematical Requirements:** *Mathematics requires the use of symbols, numbers and formulas to solve mathematical problems.* Uses addition and subtraction, multiplication and division and/or calculates ratios, rates and percent. **Communications Requirements:** *Communications involves the ability to read, write, and speak.* Reads routine sentences, instructions, regulations, procedures or work orders; writes routine sentences and comple…