Assistant Parts Manager

ABC Companies is a leading provider of transportation solutions, offering vehicles for 8-81 passengers, along with parts, service, and financing to support fleet operators across North America. Family-owned and operated since 1972, ABC is driven by its mission to advance the transportation industry through innovative, collaborative solutions that redefine the standard. Guided by its core values of *Integrity, Trust, Collaboration, and Innovation*, ABC is committed to delivering customer-focused, high-quality solutions that enhance safety, performance, and reliability. **Title:** Assistant Parts Manager **Reports To:** Parts Manager **Benefits & Perks** At ABC Companies, we recognize that our employees are our greatest asset. We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including: - Medical Insurance - Dental Insurance - Vision Insurance - 401(k) Retirement Plan - Company-Paid Short-Term Disability Insurance - Company-Paid Long-Term Disability Insurance - Company-Paid Basic Life & AD&D Insurance - Voluntary Term Life & AD&D Insurance - Flexible Spending Accounts (FSA) - Hospital Indemnity Insurance - Employee Assistance Program (EAP) - Paid Time Off (PTO) - Paid Holidays - Training and Professional Development Opportunities - Career Growth and Advancement Opportunities Benefits eligibility and offerings are subject to plan terms and company policies. **Position Overview:** The Assistant Parts Manager supports the daily operations of the Parts Department by assisting with inventory management, shipping and receiving, warehouse operations, customer service, and team support. This role helps ensure parts are accurately received, organized, stocked, and distributed while maintaining efficient workflow throughout the warehouse and dock operations. Working closely with the Parts Manager, the Assistant Parts Manager supports productivity initiatives, employee development, inventory oversight, reporting, and operational continuity. This position serves as the primary backup to the Parts Manager and is expected to assume department leadership responsibilities during periods of absence, ensuring uninterrupted operations and consistent customer service. **Key Responsibilities:** **Inventory & Warehouse Operations** - Collaborate with the Parts Manager to oversee inventory levels, stock control, cycle counts, inventory accuracy, and replenishment activities. - Assist with purchasing activities to maintain appropriate inventory levels and support operational needs. - Oversee rack preparation and warehouse organization to maximize efficiency and inventory accuracy. - Coordinate inbound inventory volume and ensure timely receiving, inspection, and stocking of incoming shipments. - Monitor inventory movement and assist with inventory reconciliation. - Ensure parts are properly labeled, stored, and readily accessible. **Shipping, Receiving & Dock Management** - Support daily shipping and receiving operations to ensure timely processing of inbound and outbound freight. - Coordinate dock activities to maintain efficient material flow and minimize delays. - Oversee order sorting and staging to ensure accurate fulfillment and distribution. - Verify shipment accuracy and resolve discrepancies with vendors, carriers, and internal departments. **Customer Service & Operational Support** - Respond to customer inquiries and internal parts requests in a professional and timely manner. - Support technicians, service personnel, and customers by locating and providing required parts. - Assist in resolving inventory, order, and shipping issues while maintaining high levels of customer satisfaction. - Provide operational support across the Parts Department to ensure uninterrupted workflow. **Leadership & Administrative Support** - Assist the Parts Manager in overseeing the daily operations of the Parts Department to ensure efficient workflow and exceptional customer service. - Support…