Assistant Mitigation Manager

Responsive recruiter **Benefits:** - 401(k) - Company car - Competitive salary - Health insurance - Paid time off - Vision insurance - Wellness resources - Bonus based on performance The Emergency Services Assistant Manager will be responsible for assisting the Emergency Services Manager with the production and oversight of all emergency services and environmental projects in accordance with First Atlantic Restoration and industry standards. **Responsibilities:** - Lead and support a team of mitigation technicians under the direction of the Emergency Services Manager, ensuring all work meets FAR standards. - Oversee the execution of projects in alignment with priorities and expectations set by the Emergency Services Manager. - This is a hybrid position, requiring daily work in the field, as well as occasional work in the office. - Conduct site inspections, assess damage, and develop mitigation plans. - Assist the Emergency Services Manager with administering schedule and resource allocation to ensure prompt and efficient service. - Coordinate with the Asset Manager to ensure equipment, supplies, and vehicles are properly maintained. - Enforce safety regulations, company policies, and industry standards. - Ensure the team’s compliance with documentation standards on all projects. - Maintain communication with customers, insurance adjusters, subcontractors, and internal team members. - Monitor project timelines, budgets, and resources, reporting performance and variances to the Emergency Services Manager. - Train and mentor technicians, especially lead technicians, on best practices, safety procedures and customer service. - Address performance and behavioral issues through coaching and redirection, escalating concerns to the Emergency Services Manager when appropriate. **Requirements:** - Minimum 2-years experience in emergency services - A current driver’s license with a clean driving record - Excellent verbal, written, telephonic, and interpersonal communication skills - IICRC Certification in Water Damage Restoration - Proficient in MS Office, Xactimate, DocuSketch and MICA - Excellent knowledge of mitigation and construction processes and equipment - Ability to prioritize and manage multiple people and projects while working under deadlines - Ability to work and communicate effectively with all FAR team members and departments - A positive attitude and professional manner - High organization and multitasking skills - A self-driven and can-do approach to work - A growth mindset - Motivational and leadership skills **Benefits:** - 100% Paid Healthcare Premium - Vision Coverage - Dental Insurance - Vacation - 401K - Life Insurance - Flexible Spending Account - Company-paid industry training and certifications - Home Ownership Program - Scholarship Program - Gym Membership Reimbursement Program Compensation: $27.00 - $32.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. **WHO WE ARE** For more than 30 years, First Atlantic Restoration has provided high quality, award winning disaster cleanup, mitigation, and restoration services for both commercial and residential properties. We are a locally-owned, Virginia Beach-based company with multiple offices in our service area covering Virginia Beach, Newport News, Hampton, Norfolk, Chesapeake, Williamsburg, Richmond, Charlottesville and the surrounding towns and cities. We provide emergency mitigation services 24/7/365 capable of responding to any size or complexity of property damage, biohazard containment or cleanup. Our high performing reconstruction department has won multiple national awards for excellence, performance, and creativity in disaster recovery solutions. Our infection control division First Atlantic Environmental is also entrusted daily with the l…