Assistant General Manager

Are you ready to take the next step in your hotel career? The **Fairfield Inn & Suites** **by Marriott** is looking for a motivated and service-driven **Assistant General Manager (AGM)**. This is a hands-on leadership opportunity ideal for someone who thrives in a fast-paced hotel environment, enjoys mentoring others, and wants to eventually grow into a General Manager role. **Why Join Us?** As part of our growing organization, you’ll gain real-world management experience while building your leadership skills across hotel operations—from front desk to housekeeping, maintenance, guest satisfaction, and financial reporting. You’ll be supported by a company that believes in promoting from within and developing hospitality leaders. Total Management Systems is a growing hotel group with a portfolio of Marriott and Hilton branded hotels around the state of NM, offering opportunities to advance your career when you are ready. **What You’ll Do:** - Lead daily operations and serve as a key liaison between departments and the General Manager - Supervise front desk agents and ensure excellent guest service around the clock - Assist in hiring, training, and evaluating team members to maintain high service standards - Prepare schedules, run reports, and assist in budgeting and forecasting - Assist in invoicing accounts receivable bills. - Assist in ordering and compiling accounts payable invoices to ensure supply levels are maintained and the hotel pays its bills to vendors. - Step in to support the front desk, housekeeping, and light maintenance when needed - Monitor and maintain inventory, process invoices, handle deposits, and support financial controls - Conduct daily property walks and inspections to uphold quality and brand standards - Participate in our AGM training program with access to mentorship and growth opportunities **Must-Haves:** - 2–3 years of hotel experience, including 1+ year in a leadership role - Strong knowledge of front desk operations and hotel accounting/audit practices - Excellent communication, team leadership, and guest service skills - Proficiency with Microsoft Office and hotel PMS (e.g., Hilton or Marriott systems) - Availability for flexible scheduling, including nights, weekends, and holidays - Ability to walk and be on your feet for long durations when assisting in the departments up to 8 hours. **Nice-to-Haves:** - Bilingual (English/Spanish) - Experience in light maintenance **What We Offer** - Hotel Discounts - Career growth within a trusted hospitality management group - Health, dental, and vision benefits - 401(k) program with a match - Paid time off and professional development opportunities