Assistant General Manager

This dynamic **Assistant General Manager** will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations. **As a Concord Leader you will be responsible to:** · Inspire greatness in your team. · Encourage and support team members to reach their full potential. · Create a work environment that is a Great Place to Work for all. · Lead with integrity, transparency, respect, and professionalism. · Care for your team and their families. **Responsibilities:** • Ensures that all brand standards are being maintained in each area of the property • Oversees the operation of rooms, housekeeping and loss prevention. • Maintains current licenses and permits as prescribed by local, state, and federal agencies • Provides a safe working environment in compliance with OSHA/MSDS • Ensures compliance with all corporate accounting procedures • Covers front desk shifts as needed • Ensures each department has accurate and complete inventory and all supplies are maintained • Assists and approves department managers’ scheduling against guest and hours/occupied room goals • Assists team supervisors and managers with constructive coaching and counseling • Focused on guest satisfaction scores and strategies for improvement • Provides excellent customer service by being readily available/approachable for all guests • Assists managers in proactive hiring and ensures appropriate staffing levels in all areas **Qualifications:** • Minimum 3–5 years of hospitality management experience, preferably in a hotel environment • Strong leadership and team development skills • Excellent communication, interpersonal, and organizational abilities • Proven track record in guest satisfaction and employee engagement • Knowledge of hotel operations, budgets, and financial reporting • Ability to work flexible hours, including nights, weekends, and holidays **Benefits** - Competitive wages - Medical, dental, and vision insurance - Life insurance and short/long-term disability options - 401(k) with company match - Tuition assistance - Discounted room rates at Concord-managed hotels - Training, development, and career advancement opportunities *Salary Range: $96,082 - $120,100* **Why Join Concord?** At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. Built on five cornerstones—**Quality, Integrity, Community, Profitability, and FUN!**—our associates proudly cheer: **“We Are Concord!”** We are an equal opportunity employer committed to diversity and inclusion and strive to be a **Great Place to Work for All.**