Assistant Food & Beverage Manager - Hilton Chicago

The Hilton Chicago is searching for an Assistant Food and Beverage Manager join their team! If you are someone that has a passion for customer service, take the next step and join our fantastic team! The ideal candidate must have an outgoing personality, at least 1-2 years of leadership experience in food and beverage, a genuine passion to create memorable experiences for our guests and a drive to grow/develop your career with the team. As an Assistant Food & Beverage Manager, you’re not just supporting daily operations of one or more dining outlets – you’re contributing to creating memorable guest experiences that leave a lasting impression. **Exceptional Hospitality Starts with You** Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an **Assistant Food & Beverage Manager**, you’re not just supporting daily operations of one or more dining outlets – you’re contributing to creating memorable guest experiences that leave a lasting impression. ### Responsibilities Here's what you'll do during a typical day: - **Support seamless operations:** Assist in managing daily food and beverage operations, including guest service, quality control, inventory, reservations, marketing, and reporting - **Enhance guest satisfaction and service excellence:** Assist with the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience - **Deliver consistent quality:** Ensure food presentation meets high standards and monitor cost and portion controls to maximize value - **Support team performance and development:** Assist in supervising and developing team members by providing training, scheduling, feedback and recognition to foster a positive and productive work environment - **Uphold regulatory standards:** Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing ### Qualifications **What It Takes to Make the Stay** At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of **Hospitality**. Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership**. A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now**, bringing urgency and discipline to every moment, knowing it can make a lasting impact. ### About the Team **How We'll Help You Thrive** At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including\*: - **Incredible travel perks** – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - **Own a piece of Hilton** – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - **Paid parental leave** – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - **Personalized caregiving support** – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - **Crisis concierge** – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care - **Mental health resources** – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) - **Generous paid time off (PTO)** – Recharge, relax, and take time for what ma…