Assistant Facilities Manager

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Shaping the future of real estate for a better world** At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. **What this opportunity involves:** We are seeking a detail-oriented and proactive Assistant Facilities Manager to provide comprehensive operational support across our strategic facilities management portfolio. In this role, you will work closely with the Facility Manager to optimize site performance through KPI monitoring, budget management support, and strategic planning contributions. You will coordinate all aspects of facility maintenance using JLL's Prism system, ensure compliance with health and safety regulations, and build positive relationships with tenants and clients. The ideal candidate will demonstrate strong analytical capabilities in preparing operational reports, possess excellent communication skills for stakeholder engagement, and show initiative in identifying process improvements. This position offers an excellent opportunity for an emerging facilities management professional to develop expertise in integrated property operations while contributing to the operational excellence of premium commercial properties. Join our team to support the delivery of world-class facility management services and drive measurable improvements in property performance. **An overview of the role:** **Strategic Operations Support:** Assist in developing and implementing operational strategies to optimise site performance Support the monitoring of key performance indicators (KPIs) for all operational areas Contribute to Opex and Capex budget management, including data collection and reporting Collaborate with the Facility Manager to align centre operations with overall business objectives Participate in strategic planning sessions and provide operational insights **Facilities and Maintenance Management:** - Coordinate all aspects of facility maintenance, including preventative and corrective maintenance programs - Maintain and monitor Planned Preventative Maintenance (PPM) schedules using JLL's Prism system - Support compliance efforts with building codes, health and safety regulations, and environmental standards - Coordinate contractors and service providers, ensuring they meet Cm3 prequalification requirements - Conduct regular site inspections and identify maintenance needs **Health and Safety Support:** - Assist in developing and maintaining robust health and safety programs for each site - Support risk assessments and help implement mitigation strategies - Contribute to emergency preparedness and response procedures - Ensure all staff and contractors are properly trained in safety protocols - Maintain safety documentation and incident reporting systems **Tenant Relations:** - Build positive relationships with tenants and respond to their concerns promptly - Coordinate tenant move-ins, fit-outs, and move-outs under the guidance of the Facility Manager - Monitor tenant compliance with lease terms and property reg…