Assistant Director for Housing Operations and Occupancy

**Assistant Director for Housing Operations and Occupancy** Student Housing and Residential Life Job Announcement **Priority Screening Deadline: July 16, 2026. All positions are open until filled.** This position serves in the Student Housing and Residential Life professional staff on-call rotation and is expected to respond to campus emergencies and critical incidents as assigned. **SALARY** **Salary Grade**: Management, Grade 6 **Hiring Range:** $70,304 - $73,000 annually The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Our salary schedule is available [here](https://csumb.edu/departments/corporation/policies/). **BENEFITS SUMMARY** The University Corporation provides a comprehensive benefits package, which includes: - Medical, dental, and vision insurance - Life and disability insurance - Retirement plan with employer contributions - Voluntary 403(b) savings plan - Generous vacation and sick leave accruals - Paid holidays - Access to campus dining plans - Eligibility for affordable campus housing (if applicable) Applicants are encouraged to review additional benefit information below for full details. **POSITION SUMMARY** Under the general direction of the Associate Director of Operations and Outreach, the Assistant Director of Housing Operations (ADHO) plays a vital role in creating exceptional residential experiences for students. This position provides strategic leadership for housing operations, occupancy management, customer service, and conference housing while leading a team committed to operational excellence, innovation, and student success. Working collaboratively with campus partners, the Assistant Director develops systems and processes that support student belonging, operational efficiency, and continuous improvement while advancing the mission of Student Housing and Residential Life at California State University, Monterey Bay. **KEY RESPONSIBILITIES** Supervision and Leadership: - Provide leadership within Operations to promote and facilitate a student-centered organizational culture. - Directly supervise, train, develop, and evaluate full-time professional staff members (Operations Coordinators). Occupancy Management: - Provide direction and oversight for all occupancy management functions. Customer Service & Front Desk Operations: - Provide managerial leadership of SHRL front desk operations on Main and East Campus. Conference & Summer Housing Programs: - Ensure that logistical planning and support for summer housing groups, including check-ins and readiness is completed. Check-In/Check-Out Operations: - Provide oversight for resident check-in/check-out operations for the academic year and summer. **MINIMUM QUALIFICATIONS** Education and Experience: - Master’s degree from an accredited four year college or university in Student Personnel, Student Affairs, or a related field that includes experience with residential education, operations, or occupancy management. - A minimum of 2 years of progressively responsible post-graduate professional student services work experience managing and coordinating a Student Housing and Residential Life program experience. OR - A combination of education and experience that provides the required knowledge and abilities. - Additional education within a related field may be substituted for up to 2 years of the required experience. **PREFERRED QUALIFICATIONS** - Demonstrated supervisory and leadership experience. - Demonstrated experience working with occupancy projection models. - Additional experience as live-in staff is highly desirable. - Demonstrated supervisory and leadership experience. - Ability to develop cooperative relationships with other univ…