ASSISTANT CLUB DIRECTOR

**FUNCTION:** The Assistant Club Director supports the Club Director in managing the daily operations of the club and ensuring the delivery of high-quality youth development programs. This position assists with program implementation and quality, member and family engagement, and data administration while helping to create a safe, positive, and inclusive environment for all youth. **RESPONSIBILITIES:** ### **Program Management** - Oversee daily program implementation and schedules - Ensure high-quality youth development programming - Coordinate program activities aligned with BGCGH priority outcomes - Monitor program participation and engagement - Support staff in program planning and delivery ### **Data & MyClubHub Administration** - Manage MyClubHub registrations and enrollments - Ensure attendance is entered accurately and timely - Maintain membership records and documentation - Generate reports and support data-driven decision making - Monitor membership fee collection and documentation ### **Human Resources Support** - Assist with onboarding and training new staff - Support staff scheduling and coverage plans - Monitor completion of required trainings and certifications - Assist with staff communication and recognition efforts ### **Front Office & Administrative Operations** - Manage front desk operations - Answer phones and respond to family inquiries - Coordinate visitor check-in procedures - Maintain club records and administrative files - Assist with club communications and correspondence ### **Facilities & Operations Support** - Coordinate facility work orders and maintenance requests - Conduct routine facility inspections - Assist with inventory and supply management - Support club opening and closing procedures ### **Volunteer & Partnership Coordination** - Coordinate volunteer scheduling and support - Assist with community partner communications - Schedule club tours and site visits - Support donor, stakeholder, and guest engagement activities - Coordinate club activations and special events ### **Family Engagement** - Serve as primary point of contact for parents and guardians - Communicate program updates and club information - Support membership recruitment and retention efforts - Address parent questions and concerns in a timely manner **MINIMUM QUALIFICATIONS:** - Bachelor's degree in Education, Social Work, Recreation, Youth Development, Business Administration, or a related field preferred. - Minimum of 2 years of experience working with youth in a school, nonprofit, recreation, or community-based setting. - Prior supervisory or leadership experience preferred. - Experience in program planning, staff supervision, and youth engagement is desirable. - CPR/First Aid certification (or ability to obtain). - Must have a valid Texas driver’s license (CDL may be required based on vehicle standards), and be insurable. **SKILLS AND COMPETENCIES** - Strong leadership and team-building skills. - Knowledge of youth development principles and best practices. - Excellent verbal and written communication skills. - Ability to manage multiple priorities and work effectively in a fast-paced environment. - Strong organizational and problem-solving abilities. - Proficiency with Microsoft Office and data management systems. - Ability to build positive relationships with youth, families, staff, and community partners **PERFORMANCE INDICATORS** - Membership growth and retention - Program participation and quality - Staff performance and retention - Safety compliance - Parent and community satisfaction - Achievement of organizational goals **RELATIONSHIPS:** **Internal***:* Maintain close, daily contact with the Club management to exchange information, seek and give assistance, consultation and direction. Maintain contact with financial staff and support staff. Maintain written and verbal contact with volunteers and donors. **External**: Maintain contact with corporate leaders, community, board members, donors, volunteers, vendors…