Assistant Center Director

**Benefits:** - Health insurance - Training & development - Company parties - Employee discounts - Flexible schedule **Position: Assistant Center Director** **Schedule:** Part-Time | Weekdays 8am–8pm | Weekends + Events **Who We Are** Code Ninjas is the nation’s fastest-growing kids coding franchise, where children ages 5–18 learn to code by building video games they love in a fun, non-intimidating environment. Our promise is simple: **Kids have fun, parents see results.** We are more than a coding center—we are a **community hub for STEM learning, creativity, and innovation**, helping kids build confidence and future-ready skills. **Role Overview** The Assistant Center Director is a **key operational leader** who supports the Center Director in running a high-performing dojo. This role blends **front-line execution, team leadership, sales support, and customer experience excellence**. The Assistant Center Director helps ensure the dojo runs smoothly day-to-day while developing the skills needed to grow into a future Center Director. **Key Responsibilities** **Operations & Execution** - Support and help oversee **daily dojo operations** - Step into leadership as needed in the absence of the Center Director - Ensure a clean, organized, safe, and high-energy environment - Maintain awareness of floor activity and student experience at all times - Adapt quickly to real-time needs and support smooth operations **Sales, Tours & Parent Experience** - Follow up on leads, schedule tours, and **support enrollment conversions** - Deliver engaging and informative tours for prospective families - Build strong relationships with parents and ensure a high level of communication - Help parents understand their child’s progress and experience - Contribute to **retention through exceptional service and engagement** **Team Support & Development** - Support scheduling and daily coordination of Senseis - Assist in training, coaching, and mentoring team members - Lead by example on the floor through energy, engagement, and professionalism - Help ensure proper staffing levels and team readiness **Student Experience & Instructional Support** - Engage directly with students to ensure a **fun and productive learning experience** - Support curriculum delivery and help troubleshoot student challenges - Reinforce a culture of encouragement, creativity, and problem-solving **Community Engagement & Local Outreach** - Support the Center Director in **local community engagement efforts** - Participate in: - School outreach and partnerships - - Community events, demos, and promotions - - In-center events and parent engagement activities - - Help ensure the dojo is a **welcoming and visible part of the local community** **Reporting & Accountability** - Assist with tracking key metrics and reporting - Provide updates to Center Director on operations, team performance, and customer experience - Help identify opportunities for improvement and growth **Qualifications** **Required** - Experience working with children (ages 5+) and passion for youth development - Strong communication, organization, and interpersonal skills - Ability to multitask and thrive in a fast-paced environment - Basic understanding of sales, customer service, or operations - Flexible schedule including evenings and weekends - Strong problem-solving and critical thinking skills - Positive attitude and team-first mindset **Preferred** - Experience in education, camps, retail, or service-based environments - Sales, marketing, or customer engagement experience - Interest in technology, gaming, or STEM education - Familiarity with programming (JavaScript, Python, C#, etc.) is a plus (training provided) - Associate’s degree or equivalent work experience **Why This Role Matters** The Assistant Center Director is essential to delivering a **consistent, high-quality dojo experience** while supporting growth, team development, and parent satisfaction. This role is also a **critical leadership pipeline…