Assistant Business Office Manager

**Join Our Team as an Assistant Business Office Manager** **Support Operational Excellence in Long-Term Care** Creative Solutions in Healthcare is seeking a **dedicated and detail-oriented Assistant Business Office Manager** to join our growing team! In this role, you will support the financial and administrative operations of the facility, ensuring accuracy, efficiency, and compliance. Success requires reliability, strong organizational skills, and the ability to work collaboratively in a dynamic environment while maintaining professionalism and composure. * * * ### **Your Impact as an Assistant Business Office Manager** In this role, you will: - **Support Accounts Receivable Management**: Assist in maintaining accurate documentation, sending collection letters, and following up on past-due receivables. - **Assist in Billing Operations**: Help compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions. - **Process Claims**: Support the processing of **Medicare, MSP, Managed Care, and Primary Insurance claims**, ensuring timely submissions and weekly follow-ups. - **Maintain Resident Trust Funds**: Assist in tracking and managing resident trust fund accounts in compliance with financial regulations. - **Ensure Accurate Documentation**: Help complete **Medicare/HMO claims by the 5th of each month**, bill hospice companies promptly, and manage daily deposits. - **Communicate Professionally**: Work closely with residents, families, staff, and external stakeholders to ensure smooth office operations. - **Assist in Training and Support**: Help train team members to meet the **“3 Deep” backup requirement** for office functions. - **Participate in Interdisciplinary Meetings**: Assist in reviewing **admissions, discharges, and payer changes** to maintain an accurate census and ensure smooth financial operations. - **Perform Office Administrative Tasks**: Manage **mail distribution, update census and payer changes in PCC**, and assist in adhering to collection policies. - **Support Financial Verification for Admissions**: Help with financial verification and completing required paperwork for new admissions efficiently and accurately. * * * ### **What Makes You a Great Fit** We’re seeking someone who: - Has a **basic understanding of accounts receivable** and financial processes. - Demonstrates **strong organizational and multitasking skills**. - Is proficient in **computer usage**, including typing and 10-key operations. - Possesses **excellent verbal and written communication skills** in English. - Pays **strong attention to detail** and is able to meet deadlines. - Exhibits **a genuine care for elderly and disabled individuals** and a commitment to resident well-being. - Can **comply with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures**. * * * ### **Why Choose Creative Solutions in Healthcare?** As one of Texas’s largest and most trusted providers of long-term care, we are committed to fostering a **supportive workplace** for our employees. We offer (for full-time employees): - **Comprehensive Benefits**: Health, Dental, and Vision Insurance - **Extra Protection**: AD&D, Short-Term Disability, Cancer, Critical Illness, and more - **Life Insurance**: Whole and Term Policies - **Professional Growth**: Tuition Reimbursement for continued education - **Time to Recharge**: Paid Time Off - **Retirement Planning**: Immediate 401(k) eligibility - **Unwavering Support**: Exceptional corporate resources * * * ### **Equal Opportunity Employer** We are committed to fostering an inclusive workplace. Discrimination or harassment based on **race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity,** or any other protected characteristic is strictly prohibited.