Assistant Branch Manager

**TRUMARK CREDIT UNION** **Job Title:** Assistant Branch Manager **Department:** Downingtown Branch **Location:** 370 W. Uwchlan Ave Downingtown, PA, 19335 **Employment Type:** Full-Time * * * ### **Join Our Team and Make a Difference!** Looking for a workplace that values your growth, supports your goals, and makes a real impact? At Trumark, we’re not just about banking—we’re about building a better future for our members and our team. * * * **When you join us, you’ll enjoy:** - **Flexibility & Balance:** We get it—life is busy. We offer flexible schedules and time off so you can thrive at work and in life. - **Opportunities to Grow:** From day one, we invest in your career with training, development, and room to advance. - **Benefits That Matter:** Health, dental, vision, a 401(k) with matching, and even paid time off—because we care about you. - **A Chance to Give Back:** Be part of something bigger by helping our members and communities achieve their goals. * * * ### **What You’ll Do** As an **Assistant Branch Manager**, you’ll play a vital role in our members' financial journeys: - Act as Branch Manager in their absence, ensuring smooth operations. - Coach, train, and mentor branch personnel in service, sales, and operations. - Ensure operational integrity, compliance, and physical security of the branch. - Create a team environment to deliver superior member experiences. - Partner with Field Representatives to address and resolve audit issues. - Proactively generate business through community outreach and in-branch promotions. - Use sound business judgment to analyze loan applications and make recommendations. - Assist with staffing, scheduling, and ensuring adequate service coverage. * * * ### **What You Bring to the Table** - **Education:** Associate’s degree or equivalent experience required. - **Experience:** 3+ years in a branch or equivalent financial institution role, preferably with supervisory experience. - **Skills:** - Strong communication and organizational skills. - Attention to detail with the ability to multitask under pressure. - Intermediate knowledge of word processing and spreadsheet applications. - Excellent technical aptitude and conflict resolution skills. - **Availability:** Flexibility to work evenings, weekends, or as needed. * * * ### **What to Expect After You Apply** 1. **Application Review:** We’ll carefully review your application to ensure it meets the role's qualifications. 2. **Phone Screening:** If selected, you’ll participate in a brief call to discuss your skills and experience. 3. **Interview:** Shortlisted candidates will be invited for an in-depth interview with our team. 4. **Final Decision:** After interviews, we’ll notify you of the outcome and next steps. We strive to keep you informed throughout the process and appreciate your time and effort! * * * ### **Ready to Apply?** If you’re excited about joining a supportive and mission-driven team, apply now!