Assistant Branch Manager - Downtown

**Role:** To direct and coordinate the activities of personnel in a remote Credit Union facility, aiding the Vice President Branch Manager in ensuring the branch meets organizational financial, operational, service, and growth plans. **Essential Functions & Responsibilities:** - (35%) Manage and lead an effective sales process while supporting excellent member service. - (25%) Opens new accounts and submits loans for processing and decisioning; communicate disposition to member. - (15%) Monitors all office activity for compliance to applicable regulations and adherence to organizational policy and procedures in regard to branch security, transactions, loans, errors, new accounts, and documents prepared by subordinate personnel. - (10%) Train branch personnel; prepares work schedules; monitors performance and ensures that employees are meeting or exceeding goals. - (10%) Manages branch in absence of Vice President Branch Manager. - (5%) Performs other job related duties as assigned. **Performance Expectations:** Ensure compliance with all federal regulations, including Bank Secrecy Act (BSA) and OFAC requirements. Meet or exceed performance goals related to member satisfaction, transaction accuracy, and sales effectiveness. **Physical & Work Environment:** - Ability to sit, stand, and lift up to 20 lbs. - Work performed in a professional office/branch environment. - Occasional travel to nearby branch locations. **Schedule: Monday – Friday; Some Saturdays** [Click here to view our Downtown branch's operating hours.](https://www.freedomfirst.com/about-us/locations/downtown-roanoke-branch) Work location and scheduling may vary. Please note that operational hours differ by location, and all team members will be required to work **one, half day, Saturday a month**. **Benefits:** - Medical, Dental, Vision & Life Insurance - 401K with company match - Paid Time Off & Recognized Holidays - Paid Parental Leave - Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) - Employee Discounts Program (Travel, Tickets, Food & Grocery, & more) - Volunteer Hours **This Job Description is not a complete statement of all duties and responsibilities comprising the position.**